Telecoms Sales Advisor — Tech & Broadband Deals

EE; Backworth; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Great money

Uncapped commission

Brilliant benefits

Growth opportunities

Flexibility

Great team

Job summary

EE is hiring a Sales Advisor for its Customer Contact Centre in Newcastle. You will handle incoming calls from EE customers, helping them find the best deals on phones and broadband, and guide them through EE products. A strong listener and fluent speaker is essential.

Prior retail or hospitality experience is advantageous, and the team emphasizes a sociable, supportive environment. Starting salary is £26,116 per year, rising to £26,738 after eight months, with incentives and bonuses.

Qualifications

• Handles incoming calls from existing EE customers and helps them find the best deals on phones and broadband.
• Must be a great listener and fluent talker to match customers with the right product.
• Experience in retail or hospitality is a plus and can help in dealing with customers.

Responsibilities

• Take incoming calls from EE customers and explain deals on phones and broadband.
• Assist customers in navigating EE tech products and services.
• Provide friendly, confident service to achieve customer satisfaction.

Skills

Customer service

Communication

Active listening

Job description

EE is hiring a Sales Advisor for its Customer Contact Centre in Newcastle. You will handle incoming calls from EE customers, helping them find the best deals on phones and broadband, and guide them through EE products. A strong listener and fluent speaker is essential.

Prior retail or hospitality experience is advantageous, and the team emphasizes a sociable, supportive environment. Starting salary is £26,116 per year, rising to £26,738 after eight months, with incentives and bonuses.