Telecoms Operator

National Grid; Haverfordwest; On-site; GBP 23,000 - 32,000; Full time

Job summary

National Grid is seeking a Telecoms Operator based in South Wales, Swansea area. You will carry out maintenance, inspection and installation tasks across our telecoms network, often working alone away from the depot, with a focus on delivering reliable support to teams and customers.

You will work with National Grid Telecoms engineers, supervise 3rd party contractors when needed, and require good communication skills.

Qualifications

• You must have GCSE English and Maths (1-9) or equivalent, prior to appointment.
• Excellent communication, written and verbal, with customers and teams.
• Reliable, well organised and able to work in small teams with initiative.

Responsibilities

• Carry out inspection and maintenance across communications sites, including minor repairs.
• Supervise 3rd party contractors when required.
• Support communication engineers with installation work.
• Provide support to National Grid Telecoms teams as needed.

Skills

Communication skills

Reliability

Organisational skills

Team player

Initiative

Keyboard skills (basic)

Education

GCSE English & Maths (1-9) or Functional Skills

Job description

Job Introduction

An opportunity has become available for a Telecoms Operator based in either Swansea, Llanfi or Withybush, reporting to the Telecoms Operations Team Manager (South Wales).

As a Telecoms Operator you will be carrying out maintenance, inspection, supervision and installation tasks across the National Grid Telecoms network. You’ll be results driven, to ensure our National Grid Telecoms teams and customers receive excellent support and service.

The work will involve working alone and away from the depot. The working environment requires quick, decisive and responsible actions to meet the demands of the role. You will have challenging targets and will need to be flexible in your approach.

To apply, you will need to hold English & Maths GCSE (1-9/G-A*) or equivalent qualification deemed to be at the same level in these subjects, such as Functional Skills.

Evidence of your qualifications will be required prior to appointment.

Main Responsibilities

You Will

• Carry out inspection and maintenance activities across our communications sites, as well as carrying out minor repairs where possible.
• Carrying out supervision of 3rd party contractors where required.
• Supporting and assisting communication engineers with installation work.
• Provide support to the National Grid Telecoms teams where required.

Ideal Candidate

You must be able to communicate effectively both verbally, and in writing, with customers and other team members and must be able to represent the company positively at all times.

You must be reliable, well organised and be able to work as part of a small team and you must be able to work using your own initiative. Possession of basic keyboard skills is desirable and full training will be given on the applications used.

Requirements

As the post you are applying for attracts a National Security Vetting clearance there are further eligibility requirements. To meet national security vetting requirements you will normally need to have been resident in the UK for at least 5 years for Security Clearance (SC) prior to the date of application. You may still be considered if, for example:

• you have been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
• you were studying abroad
• you were living overseas with parents

If you have any further queries relating to National Security Vetting, please email [e-mail]

About Us

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.