Telecommunications Engineer

JR United Kingdom; Chester; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading managed service provider is seeking a Communications Engineer to install and configure advanced VoIP systems and ensure customer satisfaction. The role requires strong technical skills, with responsibilities including site surveys, installation, training, and customer interaction. This position offers personal development opportunities and benefits including generous holiday leave and staff discounts.

Benefits

22 days’ holiday + birthday off

Paid volunteering time

Wellbeing support

Clear personal development plan

Qualifications

• 3+ years in Unified Communications or installation engineering roles.
• Experience with Gamma Horizon and/or 8x8 VoIP.
• Full UK driving licence required.

Responsibilities

• Install and configure cloud-hosted VoIP systems.
• Conduct site surveys and deliver end-user training.
• Ensure smooth installation and proper documentation.

Skills

VoIP Systems Installation

Customer Training

Problem Solving

Networking Basics

Tools

Gamma Horizon

8x8 VoIP

Yealink

Job description

Social network you want to login/join with:

Communications Engineer – Unified Comms & AV Installations

Full-Time

Field-Based from Northampton

UK Driving Licence Required

We’re looking for a skilled Communications Engineer to join a fast-growing managed service provider delivering cutting-edge telecoms and IT solutions to businesses across the UK.

In this varied and customer-facing role, you’ll install and configure cloud-hosted VoIP systems (Gamma Horizon, 8x8 Work), Microsoft Teams Room setups (Yealink), and Contact Centre platforms. You'll also conduct site surveys, deliver end-user training, and ensure every install is smooth, professional, and well-documented.

What we’re looking for:

• 3+ years in UC or installation engineering roles
• Experience with Gamma Horizon and/or 8x8 VoIP
• Teams Room setups (Yealink hardware preferred)
• Understanding of contact centre features (IVRs, dashboards, agent tools)
• Confident with networking basics (VLANs, PoE, QoS)
• Comfortable working with tools to mount AV/telephony equipment
• A strong communicator with great problem-solving skills
• Full UK driving licence required

What you’ll get:

• 22 days’ holiday + your birthday off (rising to 25 days in year 2)
• Staff discounts, paid volunteering time, and wellbeing support
• Clear personal development plan and learning opportunities

You’ll be joining a collaborative and people-first team that values innovation, customer focus, and doing things properly — without jargon.

If you’re technically sharp, thrive on variety, and enjoy working directly with customers, we’d love to hear from you!