Telecommunications Engineer

JR United Kingdom; Belfast; On-site; GBP 35,000 - 50,000; Full time

Job summary

Une entreprise de services gérés en pleine croissance recherche un Ingénieur en Communications pour installer et configurer des systèmes VoIP, notamment Gamma Horizon et 8x8. Dans ce rôle orienté client, vous serez responsable des installations, des formations et de la documentation, tout en rejoignant une équipe collaborative axée sur l'innovation.

Benefits

22 jours de congés + votre anniversaire

Réductions pour le personnel

Temps de bénévolat rémunéré

Plan de développement personnel

Qualifications

• 3+ years in UC or installation engineering roles.
• Experience with Gamma Horizon and/or 8x8 VoIP.
• Teams Room setups (Yealink hardware preferred).

Responsibilities

• Install and configure cloud-hosted VoIP systems.
• Conduct site surveys and deliver end-user training.
• Ensure every install is smooth, professional, and well-documented.

Skills

Communication

Problem-Solving

Networking Basics

AV/Telephony Equipment Skills

Tools

Gamma Horizon

8x8 VoIP

Yealink

Job description

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Communications Engineer – Unified Comms & AV Installations

Full-Time

Field-Based from Northampton

UK Driving Licence Required

We’re looking for a skilled Communications Engineer to join a fast-growing managed service provider delivering cutting-edge telecoms and IT solutions to businesses across the UK.

In this varied and customer-facing role, you’ll install and configure cloud-hosted VoIP systems (Gamma Horizon, 8x8 Work), Microsoft Teams Room setups (Yealink), and Contact Centre platforms. You'll also conduct site surveys, deliver end-user training, and ensure every install is smooth, professional, and well-documented.

What we’re looking for:

• 3+ years in UC or installation engineering roles
• Experience with Gamma Horizon and/or 8x8 VoIP
• Teams Room setups (Yealink hardware preferred)
• Understanding of contact centre features (IVRs, dashboards, agent tools)
• Confident with networking basics (VLANs, PoE, QoS)
• Comfortable working with tools to mount AV/telephony equipment
• A strong communicator with great problem-solving skills
• Full UK driving licence required

What you’ll get:

• 22 days’ holiday + your birthday off (rising to 25 days in year 2)
• Staff discounts, paid volunteering time, and wellbeing support
• Clear personal development plan and learning opportunities

You’ll be joining a collaborative and people-first team that values innovation, customer focus, and doing things properly — without jargon.

If you’re technically sharp, thrive on variety, and enjoy working directly with customers, we’d love to hear from you!