Technology Manager (Multi-property) - W London

W Hotels; Greater London; On-site; GBP 47,000 - 57,000; Full time

Benefits offered by this job

Bonvoy discounts

Paid leave

Wellbeing resources

Local benefits

Job summary

W Hotels in London is seeking a Technology Manager (Multi-Property) to lead hotel technology operations across a cluster of properties, drive cybersecurity coordination, governance, and lifecycle planning, and deliver technology projects in partnership with hotel leadership and vendors.

The role requires 3–5 years in hospitality IT management, a bachelor’s degree, and experience with Marriott systems such as MARSHA, Opera and Sales & Catering, plus strong leadership, communication and vendor

Qualifications

• 3–5 years of hospitality technology or IT management experience.
• Bachelor’s degree or equivalent relevant work experience.
• Experience with Marriott applications including MARSHA, Opera and Sales & Catering.
• Strong knowledge of networks, servers, operating systems, cybersecurity and infrastructure support.
• Proven project management, stakeholder management and vendor management experience.
• Excellent communication, problem-solving and leadership skills.

Responsibilities

• Lead technology operations and support across multiple hotel properties.
• Ensure compliance with Marriott technology, security and operational standards.
• Manage technology assets, infrastructure inventories and lifecycle planning.
• Coordinate vendors, service providers and technology support partners.
• Deliver technology projects from planning through implementation and review.
• Drive cybersecurity compliance, risk remediation and incident response activities.
• Administer hotel systems, networks, servers and user support services.
• Support budgeting, procurement, forecasting and capital technology planning.

Skills

Hospitality IT management

Project management

Cybersecurity

Vendor management

Stakeholder management

Leadership

Communication

Networking

Education

Bachelor’s degree

Job description

Additional Information Service charge

Job Number 26141418

Job Category Information Technology

Location 10 Wardour Street, London Engla W1D 6QF, United KingdomVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: GBP 52,000 Annual salary

TECHNOLOGY MANAGER (MULTI-PROPERTY)

W London / The London EDITION

At W Hotels, we do things differently. We are bold, curious and unapologetically ourselves. Our people bring energy, creativity and personality to everything they do. We celebrate individuality and encourage fresh thinking. Here, your ideas have a voice. Your ambition has room to grow. And no two days look the same. We challenge convention and push hospitality forward.

As part of the Marriott International family, W Hotels offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Position Summary

The TECHNOLOGY MANAGER (MULTI-PROPERTY) leads hotel technology operations across a cluster of properties. This role is responsible for operational technology support, cybersecurity coordination, technology governance, lifecycle planning and the delivery of technology projects in partnership with hotel leadership, Area IT and vendors.

What You’ll Do

• Lead technology operations and support across multiple hotel properties.
• Ensure compliance with Marriott technology, security and operational standards.
• Manage technology assets, infrastructure inventories and lifecycle planning.
• Coordinate vendors, service providers and technology support partners.
• Deliver technology projects from planning through implementation and review.
• Drive cybersecurity compliance, risk remediation and incident response activities.
• Administer hotel systems, networks, servers and user support services.
• Support budgeting, procurement, forecasting and capital technology planning.

What You’ll Bring

• 3–5 years of hospitality technology or IT management experience, ideally supporting multiple properties.
• Bachelor’s degree or equivalent relevant work experience.
• Experience with Marriott applications including MARSHA, Opera and Sales & Catering.
• Strong knowledge of networks, servers, operating systems, cybersecurity and infrastructure support.
• Proven project management, stakeholder management and vendor management experience.
• Excellent communication, problem-solving and leadership skills.
• Eligibility to work in the country of employment, where applicable.

Our Benefits

At Marriott, we put people first — it’s one of our distinctive core values.

• Through Explore by Marriott Bonvoy™, our associates have access to special room rates, discounts on food and beverage, experiences, and more across Marriott’s portfolio of 30+ hotel brands and 9,500+ properties worldwide.
• Associates receive paid leave to use for vacations, sick time, holidays and more.
• Through our global TakeCare platform, associates have access to locally driven wellbeing activities and resources designed to meet people where they are.
• Depending on the property and role, additional local benefits may also be available.

Our award-winning culture

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

Visit life.marriott.com to learn more about our workplace culture and career opportunities.

LEGAL DISCLAIMER

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned‑in, up‑for‑anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.