Technology Manager

JR United Kingdom; Maidstone; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading healthcare provider in London seeks a Technology Manager for a 12-month fixed-term contract to lead systems strategies and enhance customer experience initiatives. The role involves overseeing digital transformation, managing technical teams, and optimising core platforms to contribute to operational efficiency.

Qualifications

• Proven experience in systems strategy and planning, particularly around CRM systems (Salesforce).
• Experience managing third-party IT service providers.
• Solid understanding of complex system interdependencies.

Responsibilities

• Lead delivery of system improvements and integrations.
• Oversee performance of key platforms including Salesforce and Mach7 Technologies.
• Drive digital transformation and innovation initiatives.

Skills

Systems strategy

Cross-functional team leadership

Stakeholder management

Data flows and user journeys

Tools

Salesforce

Healthcare technologies

Job description

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At Oryon, we are a leading provider of diagnostic imaging services based in the heart of London’s medical district. We believe in innovation, excellence, and collaboration. Our multidisciplinary team is passionate about improving the healthcare journey — not only for patients, but for our clinical partners and internal teams. By investing in both people and technology, we continue to evolve and lead in a competitive and ever-changing industry.

About the Role:

We are looking for a dynamic and experienced Technology Manager to join us on a 12-month fixed-term contract to cover maternity leave. This is an exciting opportunity to take the lead on our systems strategy, digital innovation, and customer experience initiatives at a pivotal time for the business.

In this role, you will be responsible for optimising the performance of our core platforms, managing a talented tech and UX team, and driving key digital transformation projects. Your work will directly contribute to enhancing operational efficiency and delivering an exceptional experience for both our customers and internal users.

Key Responsibilities:

• Lead and coordinate the delivery of system improvements and integrations aligned with business goals
• Oversee performance of key platforms including Salesforce, Mach7 Technologies, 3Dnet, and Vonage NewVoice Media
• Manage the relationship with our external IT provider, ensuring efficient support and proactive service
• Collaborate with stakeholders across departments to translate business needs into technical solutions
• Provide leadership to a team of developers, analysts, and UX professionals
• Drive continuous improvements in user experience and internal system usability
• Lead or support digital transformation and innovation initiatives

Core Requirements:

• Proven experience in systems strategy and planning, particularly around CRM systems (Salesforce) and integrations
• Demonstrated success in leading cross-functional technical teams
• Strong ability to convert business requirements into technical actions
• Experience managing third-party IT service providers
• Solid understanding of data flows, user journeys, and complex system interdependencies
• Background in regulated or complex service environments, ideally healthcare
• Hands-on experience with Salesforce (administration, configuration, or project ownership)
• Familiarity with healthcare technologies and systems
• Skilled in stakeholder management at all levels—from senior leadership to frontline users

Person Profile:

• Self-motivated, organised, and commercially aware
• Excellent verbal and written communicator
• Trusted advisor and collaborative team player
• Proven line management and team development capabilities
• Detail-oriented and efficient project coordinator
• Comfortable working in a fast-paced environment with tight deadlines

If you require any accommodations during the interview process, please let us know — we’re committed to ensuring an inclusive and accessible experience for all candidates.

Unfortunately, we are unable to provide visa sponsorship for this role. Applicants must have the right to work in the UK.