Technology Director

YTL UK; West of England; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Pension contribution up to 20%

Private healthcare

Bonus (performance-related)

Car allowance

Holiday allowance (25 days +)

Job summary

YTL UK is seeking a Technology Director to shape the technology strategy for Aviva Arena and the wider YTL Live estate in the UK. You will lead the delivery of systems, infrastructure and digital experiences, ensuring security, resilience and scalability to support world-class entertainment.

You will collaborate with design, construction and operations to deliver the technology programme for the arena opening and ongoing operations, building a high-performing team and partnerships with suppliers

Qualifications

• Significant experience leading technology strategy, delivery and operations within live entertainment or similarly complex customer-facing environments.
• Proven ability to build technology capability from blueprint to BAU operation.
• Experience delivering large-scale technology programmes with multiple systems, suppliers and stakeholders.
• Strong knowledge across infrastructure, digital platforms, enterprise systems, data and cyber security.
• Track record of creating secure, resilient and commercially effective technology environments.
• Experience procuring, negotiating and managing strategic technology partners and suppliers.
• Confidence operating at senior leadership level, influencing decisions and translating complex technical concepts into business outcomes.

Responsibilities

• Shape and deliver the technology strategy powering Aviva Arena and the wider YTL Live estate.
• Lead the technology programme behind opening Aviva Arena, integrating infrastructure, systems, data and digital experiences.
• Ensure technology is secure, resilient, scalable and ready for thousands of fans.
• Collaborate with design, construction and operations teams to remove roadblocks and keep delivery on track.
• Create brilliant digital experiences for audiences using technology across the customer journey.
• Build partnerships with suppliers and technology partners to maximise value and innovation.
• Drive sustainable technology decisions aligned with business goals and environmental ambitions.
• Develop robust disaster recovery and event-day resilience plans.

Skills

Technology strategy

Delivery leadership

Stakeholder management

Cyber security

Infrastructure

Data platforms

Senior leadership

Vendor management

Job description

Behind every sold-out show, every unforgettable fan experience, every seamless ticket scan, every perfectly timed spotlight and every epic encore, there's technology making the magic happen.

At YTL Live, we're not just opening a new venue; we're creating one of the UK's most exciting destinations for live entertainment. And we're looking for a Technology Director to be at the heart of it.

This is a rare opportunity to build something from the ground up. You'll shape the technology strategy that powers our venues, lead the delivery of the systems and infrastructure needed to launch Aviva Arena, and create the digital foundations that will support our ambitions for years to come.

From cyber security and connectivity to customer-facing digital experiences, data, infrastructure and operational technology, you'll ensure every piece of the technology puzzle comes together perfectly.

Part strategist, part innovator, part problem solver, you'll help create a technology ecosystem that is secure, resilient, commercially effective and ready to deliver extraordinary experiences for artists, audiences, partners and colleagues alike.

If you're excited by the idea of building, launching and evolving world-class technology in a world-class entertainment venue, we'd love to hear from you.

What You'll Do

• Shape and deliver the technology strategy that powers Aviva Arena and the wider YTL Live estate, turning big ambitions into reality.
• Lead the technology programme behind the opening of Aviva Arena, bringing together infrastructure, systems, data and digital experiences into one seamless ecosystem.
• Ensure our technology is secure, resilient, scalable and ready to perform when thousands of fans walk through the doors.
• Work closely with design, construction and operational teams, solving challenges, removing roadblocks and keeping delivery on track.
• Create brilliant digital experiences for audiences, using technology to enhance every stage of the customer journey.
• Build strong partnerships with suppliers and technology partners, getting the very best value, performance and innovation from every relationship.
• Drive smart, sustainable technology decisions that support both business goals and long-term environmental ambitions.
• Develop robust support, disaster recovery and event-day resilience plans because when the lights go up, everything needs to work.
• Spot opportunities to innovate, improve and do things differently, keeping YTL Live ahead of the curve.
• Build, inspire and lead a high-performing technology team that's as passionate about delivering exceptional experiences as you are.

What You'll Need

• Significant experience leading technology strategy, delivery and operations within live entertainment, sport, major venues or similarly complex customer-facing environments.
• A proven ability to build technology capability from blueprint to business-as-usual operation.
• Experience delivering large-scale technology programmes involving multiple systems, suppliers and stakeholders.
• Strong knowledge across infrastructure, digital platforms, enterprise systems, data and cyber security.
• A track record of creating secure, resilient and commercially effective technology environments.
• Experience procuring, negotiating and managing strategic technology partners and suppliers.
• Confidence operating at senior leadership level, influencing decisions and translating complex technical concepts into clear business outcomes.
• A passion for innovation and a genuine curiosity about how technology can transform customer and venue experiences.
• The ability to thrive in a fast-moving environment where priorities evolve and no two days look the same.
• Excellent problem-solving skills, with the confidence to tackle complex challenges and find practical solutions.
• Experience developing high-performing teams and creating an environment where people can do their best work.

What you’ll receive

• A combined pension contribution of up to 20%.
• 25 days' holiday rising to 28 with length of service.
• A car allowance.
• Performance-related bonus.
• Private healthcare.
• The opportunity to sell up to five days of holiday every year.
• The opportunity to buy up to ten days of holiday each year (subject to conditions).
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• The opportunity to lease a new electric car through salary sacrifice (subject to conditions).
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• Access to an interactive health and wellbeing platform.
• Support from trained mental health first aiders.
• A £1,000 referral fee if you recommend someone who is successfully recruited by us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

• Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
• YTL Developments – a major UK developer currently redeveloping a 450-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
• YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
• YTL Live – the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space
• plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.