Technology Delivery Manager

UK Home Office; Salford; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Employer pension 28.97%

25 days annual leave (rising to 30)

8 public holidays

Hybrid model (60% on-site)

Learning and development: funded acc.

Annual bonuses and recognition awards

Job summary

UK Home Office Migration and Borders Digital is seeking a Senior Delivery Manager to lead the delivery of technology products and services for the Migration and Borders system. You will coach teams, manage risks, and work with governance to keep plans on track.

You will collaborate with stakeholders and suppliers, shape team makeup, support career development, and champion flexible/hybrid working with 60% on-site as needed while complying with national security vetting requirements.

Qualifications

• Experience of selecting and applying delivery approaches (Agile/Waterfall) to deliver outcomes
• Leading the delivery of a product or service throughout its lifecycle
• Building and leading motivated teams
• Identifying and managing risks, issues and dependencies
• Communicating between technical and non-technical stakeholders and managing expectations
• Experience monitoring supplier performance and acting as a point of contact with suppliers

Responsibilities

• Take responsibility for your team’s delivery of technology products and services, facilitating and coaching in using the most appropriate methods to explore needs, solve problems and deliver. Work with the team to continuously monitor and improve processes and performance.
• Contribute to the creation and maintenance of realistic plans and keep delivery on track within quality, cost, and time constraints. Remove blockers to the success of your team, involving stakeholders and engaging with governance as appropriate.
• Develop a motivated, functioning team, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of your team, working with them to resolve issues.
• Manage risks, issues, and dependencies appropriately.
• Engage with and influence relevant technical and non-technical stakeholders. Contribute to efforts to develop and enhance stakeholder relationships.
• Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.

Skills

Delivery leadership

Agile & Waterfall

Stakeholder management

Supplier management

People leadership

Job description

Migration and Borders Digital (MBD) is part of Home Office Digital directorate in the Home Office. MBD is a Portfolio of around 3,500 dedicated professionals made up of civil servants and suppliers working together to develop some of the most challenging and transformative technology products, supporting critical programmes within the Migration and Borders system.

Working closely with colleagues in the Migration and Borders mission, we also support a number of the Home Office's capabilities such as Customer Services, Immigration Enforcement and Border Force. We jointly design services, build, run and sustain them to enable some of the government’s most important strategic outcomes, notably the legitimate movement of people and goods to support economic prosperity.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office.

Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.

What you will do

• Take responsibility for your team’s delivery of technology products and services, facilitating and coaching in using the most appropriate methods to explore needs, solve problems and deliver. Work with the team to continuously monitor and improve processes and performance.
• Contribute to the creation and maintenance of realistic plans and keep delivery on track within quality, cost, and time constraints. Remove blockers to the success of your team, involving stakeholders and engaging with governance as appropriate.
• Develop a motivated, functioning team, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of your team, working with them to resolve issues.
• Manage risks, issues, and dependencies appropriately.
• Engage with and influence relevant technical and non-technical stakeholders. Contribute to efforts to develop and enhance stakeholder relationships.
• Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.

What you will bring

• Experience of selecting and applying appropriate delivery approaches, including Agile and Waterfall, to help teams deliver outcomes at pace, respond to changing priorities and continuously improve delivery processes,
• Leading the delivery of a product or service throughout their lifecycle,
• Creating the best team makeup for the situation, and bringing people together into a motivated team,
• Identifying and managing risks, issues, and dependencies,
• Communicating between technical and non-technical stakeholders, and effectively managing stakeholder expectations,
• Monitoring the performance of suppliers and acting as a point of contact with them.
• Exceptional pension: Employer contribution of 28.97%.
• Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King’s Birthday.
• Flexible working: Options include full-time, part-time, compressed hours, job sharing, and a hybrid model (minimum 60% on-site).
• Learning and development: Access to training, technical accreditations, and funded qualifications (subject to approval).
• Recognition and inclusion: A culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards.
• Learn more about our Benefits - Home Office Careers

Additional Information

This role requires SC clearance. To meet national security vetting requirements, you typically need to have been resident in the UK for at least three years. Unfortunately we cannot offer sponsorship.