Technology Delivery Manager

UK Home Office; Glasgow; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Pension 28.97%

Leave 25 days + 5 rising to 30

8 public holidays

King’s Birthday day off

Hybrid work

Training & accreditations

Bonuses & recognition

Parental leave

Job summary

UK Home Office is seeking a Delivery Lead within Migration and Borders Digital to oversee technology product delivery. The role involves coaching teams, planning, governance engagement and supplier management to ensure timely, quality outcomes across critical government programs.

You will lead cross-functional delivery, manage risks, and build strong stakeholder relationships while operating in a hybrid model with on-site and office time requirements.

Qualifications

• Experience selecting delivery approaches (Agile/Waterfall) to deliver at pace.
• Proven delivery of products/services across their lifecycle.
• Ability to build effective, motivated teams.
• Identifying and managing risks, issues, dependencies.
• Strong stakeholder communication between technical and non-technical audiences.

Responsibilities

• Take responsibility for your team's delivery of technology products and services, coaching on suitable methods.
• Develop realistic plans and keep delivery on track within quality, cost, time constraints.
• Remove blockers and engage governance as appropriate.
• Manage risks, issues and dependencies; monitor progress and health of the team.
• Engage with stakeholders and strengthen relationships with technical and non-technical partners.
• Act as routine contact point for suppliers and monitor performance.

Skills

Delivery leadership

Agile & Waterfall

Stakeholder management

Risk management

Supplier management

Team leadership

Job description

Migration and Borders Digital (MBD) is part of Home Office Digital directorate in the Home Office. MBD is a Portfolio of around 3,500 dedicated professionals made up of civil servants and suppliers working together to develop some of the most challenging and transformative technology products, supporting critical programmes within the Migration and Borders system.

Working closely with colleagues in the Migration and Borders mission, we also support a number of the Home Office's capabilities such as Customer Services, Immigration Enforcement and Border Force. We jointly design services, build, run and sustain them to enable some of the government’s most important strategic outcomes, notably the legitimate movement of people and goods to support economic prosperity.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office.

Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.

What you will do

• Take responsibility for your team’s delivery of technology products and services, facilitating and coaching in using the most appropriate methods to explore needs, solve problems and deliver. Work with the team to continuously monitor and improve processes and performance.
• Contribute to the creation and maintenance of realistic plans and keep delivery on track within quality, cost, and time constraints. Remove blockers to the success of your team, involving stakeholders and engaging with governance as appropriate.
• Develop a motivated, functioning team, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of your team, working with them to resolve issues.
• Manage risks, issues, and dependencies appropriately.
• Engage with and influence relevant technical and non-technical stakeholders. Contribute to efforts to develop and enhance stakeholder relationships.
• Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.

What you will bring

• Experience of selecting and applying appropriate delivery approaches, including Agile and Waterfall, to help teams deliver outcomes at pace, respond to changing priorities and continuously improve delivery processes,
• Leading the delivery of a product or service throughout their lifecycle,
• Creating the best team makeup for the situation, and bringing people together into a motivated team,
• Identifying and managing risks, issues, and dependencies,
• Communicating between technical and non-technical stakeholders, and effectively managing stakeholder expectations,
• Monitoring the performance of suppliers and acting as a point of contact with them.
• Exceptional pension: Employer contribution of 28.97%.
• Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King’s Birthday.
• Flexible working: Options include full-time, part-time, compressed hours, job sharing, and a hybrid model (minimum 60% on-site).
• Learning and development: Access to training, technical accreditations, and funded qualifications (subject to approval).
• Recognition and inclusion: A culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards.
• Learn more about our Benefits - Home Office Careers

Additional Information

This role requires SC clearance. To meet national security vetting requirements, you typically need to have been resident in the UK for at least three years. Unfortunately we cannot offer sponsorship.