Technology Delivery Lead Associate Manager - Microsoft Copilot & Copilot Studio

Accenture UK & Ireland; Greater London; Hybrid; GBP 120,000 - 160,000; Full time

Benefits offered by this job

25 days holiday

Additional 3 days charitable leave

Job summary

Accenture London is seeking an Associate Manager to lead end-to-end delivery of Microsoft Copilot Studio and M365 Copilot-based AI solutions for enterprise clients.

You will own the technical solution architecture across Copilot integrations, ensuring scalable and secure designs aligned with client outcomes and Accenture standards. This role emphasizes governance, delivery leadership and stakeholder management.

Qualifications

• Significant demonstrable experience delivering Microsoft technology programmes at enterprise scale.
• Hands-on understanding of M365 ecosystem and Copilot integrations for business outcomes.
• Experience leading cross-functional delivery teams in large organisations.
• Experience in regulated enterprise environments with governance and risk awareness.

Responsibilities

• Lead end-to-end delivery of Copilot Studio and M365 Copilot-based AI solutions for enterprise clients.
• Own technical solution architecture across Copilot for M365 and Azure OpenAI integrations.
• Drive enterprise adoption of Copilot capabilities translating AI into measurable client value.
• Manage senior stakeholder relationships and communicate programme status, risks and decisions.

Skills

Microsoft delivery

M365 ecosystem

Azure

Cross-functional leadership

Stakeholder management

Tools

M365 Copilot

Copilot Studio

Azure OpenAI

Job description

Role: Technology Delivery Associate Manager - Microsoft Copilot & Copilot Studio

Location: London

Career Level: Associate Manager

Travel: Flexibility to travel to client sites

As a team:

Accenture offers a unique opportunity for impact and career growth. In AMBG you will be part of a unique joint venture with Microsoft of over 80000 professionals, 20 times Microsoft Global SI Partner of the Year, and recognised as a leader across categories including AI and Business Applications by analysts including Everest Group, Forrester, and IDC.

We offer our clients a complete partnership at every stage of their transformation journey - from defining strategy through delivery of technology and into managed service or outcome-based offerings.

Generative and agentic AI presents a huge opportunity for our clients to reinvent how they work, and Microsoft Copilot is at the heart of that transformation. This is a high-growth area for the Accenture Microsoft Business Group (AMBG), driven by Microsoft's significant investments in Copilot Studio, M365 Copilot, and Azure OpenAI - and the continued expansion of the Microsoft intelligent cloud platform.

As a Technology Delivery Associate Manager you will:

• Lead end-to-end delivery of Microsoft Copilot Studio and M365 Copilot-based AI solutions for enterprise clients, taking full ownership of technical architecture, delivery governance, and programme quality from discovery through to hyper care.
• Own the technical solution architecture across Copilot for M365, Copilot Studio, and Azure OpenAI integrations, ensuring designs are scalable, secure, and aligned with client business outcomes and Accenture delivery standards.
• Drive enterprise adoption of Microsoft Copilot capabilities - Copilot for M365, custom Copilot Studio agents, and Azure OpenAI-powered experiences - translating emerging AI capabilities into measurable client value.
• Manage senior stakeholder relationships across client and Accenture, acting as a trusted advisor to business and technology leaders and ensuring clear, consistent communication on programme status, risks, and decisions.
• Lead and manage cross-functional delivery teams including architects, engineers, business analysts, and change specialists, providing technical oversight and mentoring to ensure high-quality, on-time delivery.
• Establish and embed programme governance frameworks - including risk management, delivery cadences, financial tracking, and quality assurance - in complex Financial Services and enterprise environments.
• Design adoption and change management strategies that accelerate user and organisational uptake of Copilot and AI-powered tools, working with business stakeholders to embed new ways of working.
• Collaborate with sales and solutioning teams to shape pursuit strategies, contribute to proposals and statements of work, and support commercial negotiations for Microsoft Copilot and AI engagements.
• Navigate the full Microsoft M365 and Azure ecosystem to advise on integration patterns, data security, compliance considerations, and AI governance - ensuring responsible deployment of AI in regulated environments.
• Contribute to Accenture's Copilot and AI community of practice, sharing delivery insights, developing reusable assets, and helping to build internal capability across the AMBG practice.

Job Qualifications

We are looking for the following skills and experience

• Significant demonstrable experience in Microsoft technology delivery, with a strong track record of leading complex, enterprise-scale programmes involving M365, Azure, or Microsoft AI platforms.
• Deep, hands-on understanding of the Microsoft M365 ecosystem - including Microsoft 365 Copilot, Copilot Studio, Teams, SharePoint etc. - and how these capabilities integrate to deliver AI-driven business outcomes.
• Proven experience managing and leading cross-functional delivery teams in large, complex organisations, with the ability to motivate and develop teams across technical and non-technical disciplines.
• Experience working in Financial Services or similarly complex, regulated enterprise environments, with a strong understanding of governance, compliance, data security, and risk management requirements.
• Strong stakeholder management and communication skills, with the ability to build trusted relationships with C-suite and senior business leaders and translate complex technical concepts into clear business language.
• Solid understanding of AI adoption patterns and change management principles, with experience embedding new AI-powered tools and capabilities into enterprise workflows and culture.
• Consulting mindset with a passion for client impact: able to engage credibly with both technical architects and business executives and shape strategic recommendations grounded in measurable outcomes.
• Experience with programme governance frameworks including delivery reporting, financial management, risk mitigation, and quality assurance across multi-workstream programmes.
• Microsoft certification related to Power Platform, Copilot or Copilot Studio are an added advantage.

What's in it for you?

• up to 25 days holiday per year
• 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class service we are known for.