Technology and Transformation Director

Matched; Reading; Hybrid; GBP 120,000 - 150,000; Full time

Job summary

Matched Group seeks a Technology and Transformation Director to lead technology-enabled transformation and business process change across core enterprise systems. The role will be hands-on, ensuring reliability, security, and resilience of internal IT services while delivering cross-system integrations and automation to support business growth.

You will manage multiple initiatives, engage stakeholders, and own delivery of technology projects across CRM, finance, HR, and other platforms, ensuring

Qualifications

• Experience leading technology-enabled transformation projects at scale.
• Ability to manage multiple concurrent initiatives and align stakeholders.
• Strong understanding of enterprise systems (CRM, telephony) and integrations.

Responsibilities

• Lead and deliver internal technology-enabled transformation and business process change projects.
• Coordinate delivery of CRM, finance, HR, telephony and other enterprise platforms.
• Oversee APIs, integrations, automation and data flows to support transformation.
• Govern service delivery, infrastructure, identity and access, and resilience for IT services.
• Provide clear status updates and manage expectations with stakeholders.
• Balance strategic thinking with hands-on project leadership and problem solving.

Job description

Location - 3 days every week in the Wokingham office (must live within 1 hour commute)

You’ll join a fast growing PE backed SaaS company. You will lead the delivery of technology-enabled business transformation projects. You’ll be accountable for turning business priorities into successfully delivered change across systems, integrations, automation, data and processes.

This role focuses on transformation and project-delivery. You’ll be hands‑on and responsible for the reliability, security, and resilience of internal IT services. You’ll coordinate the technology delivery needed to implement business outcomes and ultimately enable business growth.

Technology and Transformation Director - Responsibilities

• Lead and deliver internal technology-enabled transformation and business process change projects
• Manage multiple concurrent initiatives and ensure priorities, scope, resources and delivery expectations remain visible to stakeholders
• Coordinate the delivery and evolution of internal business systems such as CRM, finance, HR, telephony, reporting and other enterprise platforms
• Ensure new systems and changes consider integration, data flow, security, resilience, supportability and operational ownership before implementation
• Own delivery of cross-system integration and automation initiatives, ensuring dependencies between systems and teams are understood and managed.
• Oversee the implementation and improvement of APIs, integrations, workflow automation and data flows required to support business transformation.
• Hold overall responsibility for internal IT function, ensuring infrastructure, end-user technology, support services and operational capabilities remain reliable, secure, resilient and aligned with business needs

Technology and Transformation Director - Requirements

• Experience leading and delivering multiple concurrent technology-enabled business transformation, systems implementation or process-change projects (ideally in a fast-paced growing company)
• Experience delivering hands on changes involving enterprise business systems, integrations, automation or data flows
• Strong technical understanding of enterprise business systems (CRM, Telephony, etc.) and working knowledge of API integrations, automation, and system-to-system data flows
• IT operational knowledge to govern service delivery, infrastructure, identity and access, and resilience
• Confident engaging communication - able to influence across functions and deliver status updates
• Delivery-focused mindset with bias towards achieving business outcomes
• Comfortable challenging unclear requirements and committed to continuous improvement
• Experience operating in an organisation where the role needs to combine strategic thinking with hands-on project leadership and problem solving

For more information, please contact Katie at Matched Group