Technician

Lexus; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player seeks a dedicated Vehicle Technician to join their team at a prestigious dealership. This role offers a unique opportunity to enhance your technical skills and knowledge of hybrid technology while delivering exceptional customer service. You will be responsible for servicing and repairing vehicles, diagnosing faults, and maintaining high workshop standards. The company is committed to your professional growth, providing extensive training and career progression opportunities. If you are passionate about the automotive industry and eager to work in a dynamic environment, this position is perfect for you.

Benefits

Excellent basic salary

Lexus training programs

Efficiency bonus

Modern workshops

Guaranteed efficiency bonus on Holiday

Career progression opportunities

Market leading benefits including pension and childcare

Qualifications

• Experience as a Vehicle Technician with a focus on customer satisfaction.
• Ability to diagnose faults and work efficiently under pressure.

Responsibilities

• Service and repair vehicles while ensuring customer satisfaction.
• Diagnose vehicle faults and maintain workshop standards.

Skills

Vehicle Technician experience

Customer service skills

Main Dealer experience

MOT Licence

Ability to work under pressure

Understanding of computer systems

Tools

Diagnostic tools

Job description

Jemca are currently offering a fantastic opportunity as a Vehicle Technician to join our business based out of our Lexus Edgware Road dealership. This role would suit someone who has an interest in developing their technical knowledge and efficient labour productivity.

As a Vehicle Technician you will work to service and repair vehicles with the customer in mind at all times. Knowledgeable and professional, you'll work in your team to diagnose faults and investigate any issue the customer has. This role would suit a main dealer Vehicle Technician who is looking to increase their OTE and knowledge of Hybrid technology.

What we need

1. Deliver complete customer satisfaction
2. Work as part of the workshop team to carry out scheduled vehicle service and repair work, in accordance with the manufacturer technical standards
3. Examine vehicles and diagnose non-routine defects, either in the workshop or during a road test, using knowledge of the vehicles and technologies concerned
4. Examine vehicles and report defects against Department of Environment (MOT) and Vehicle Safety Report (VSR) standards
5. Work in accordance with workshop and dealership Health & Safety requirements
6. Work with colleagues to maintain workshop standards of cleanliness and tidiness
7. Take personal responsibility for the daily maintenance of workshop equipment, and report equipment defects or problems that need attention
8. Attend all specialised training, product knowledge and any other such relevant training that is requested of you
9. Reach / maintain appropriate level of Technician Certification
10. Work quickly and effectively to hit your productivity and efficacy targets

Your Skills

1. Relevant experience as a Vehicle Technician
2. Must have experience working within a Main Dealer
3. Hold a valid MOT Licence (Not essential)
4. Be able to interact with customers to deliver a great service
5. Work efficiently under pressure
6. Understanding of computer systems such as e-mail, using online training and manufacturer technical systems
7. Work quickly and efficiently to make sure the work is completed on time and right first time

What we offer

1. Excellent basic salary, flexible depending on experience
2. Lexus training pushing you through the ranks right through to Master Technician
3. Additional bonus based on efficiency/productivity
4. Modern workshops with an abundance of diagnostic tools
5. Guaranteed efficiency bonus on Holiday
6. Real career progression based around your aspirations
7. Market leading benefits including pension, childcare and company lease scheme

About our business

Jemca Car Group is one of the UKs largest Toyota and Lexus dealerships, employing over 500 employees across sites in Greater London and Thames Valley. Owned by Toyota Tsusho Corporation, a global brand made up of over 428 companies with particular expertise in the automotive sector, we are specialists in our field and are committed to ensuring our customers receive the best experience and service when they visit one of our retail centres.

We believe actions speak louder than words and we set ourselves apart by recruiting fantastic people with a passion for our industry and a desire for success. We pride ourselves in providing our employees with the tools they need to deliver excellence whether that is through our investment in state-of-the-art facilities and equipment or through our commitment to their personal and professional growth through our market leading development programmes. What's next? If you're a professional looking for a role with realistic career progression within a business that promotes positive change and development this is the role for you.

Brand

Lexus

Lexus Edgware Road is committed to delivering exceptional customer experiences, from premium vehicle sales to expert servicing and aftercare. As part of a renowned luxury brand, we take pride in offering outstanding service, innovation, and attention to detail.

Working at Lexus Edgware Road means being part of a dedicated and professional team that values excellence and customer satisfaction. With access to industry-leading training and career development, our employees thrive in a supportive and dynamic environment. If you're passionate about automotive excellence and want to be part of a team that upholds Lexus’ reputation for quality, Lexus Edgware Road is the place for you.

About Lexus

Lexus is a global luxury lifestyle brand that keeps Omotenashi, the Japanese spirit of hospitality, at the heart of what we do.

From the beginning, we were determined to treat customers better than any other car company, treating every customer as they would a guest in their own home.

For over a number of years, Lexus has pioneered and perfected electrification, culminating in hybrid and electric cars that are exciting, efficient and durable.

The ancient Japanese concept of 'Takumi' is essential to all that we do. It applies a subtle human touch to every aspect of Lexus' design and development, whilst keeping passion, spirit and the customer at the forefront of everything we do.