Technical Writer (w/m/d) AI - German speaker

NFON; Uxbridge; Hybrid; Confidential; Full time

Job summary

A leading company in Uxbridge seeks a Technical Writer in AI to create clear, user-friendly documentation. This role involves leveraging AI tools to enhance documentation processes and collaborating with various teams to ensure accuracy and clarity in technical content. The ideal candidate will have a strong background in technical writing and communication skills in both English and German.

Benefits

Permanent employment contract

Flexible working hours

Support for further education

Workation (up to 20 days per year)

Sabbatical opportunity

Regular team and company events

Fruits and beverages in Office

Qualifications

• Proven experience in technical writing for software or SaaS products.
• Strong written and verbal communication skills in English and German (C1 minimum).

Responsibilities

• Develop and optimise technical documentation, including user guides and FAQs.
• Utilise AI tools for content generation and translation.
• Collaborate with teams to ensure documentation accuracy.

Skills

Technical Writing

Communication

AI Literacy

Education

Bachelor's degree in Technical Writing

Linguistics

Tools

Storyblok

Confluence

JIRA

ChatGPT

Grammarly

DeepL

Job description

Your new role

As a Technical Writer in AI, you will be responsible for creating, maintaining and optimising high-quality technical documentation for our products.

You will leverage AI tools to streamline content creation, ensure clarity and enhance user experience. Your role will bridge the gap between complex technical concepts and accessible, user-friendly documentation in both English and German.

The ideal candidate combines technical writing expertise, AI literacy, and strong communication skills to create clear, structured and efficient documentation. You will also manage documentation workflows as well as optimise and integrate AI-assisted documentation and translation processes.

The role demands creativity, communication, and adaptability, as content strategies must evolve with changing trends and technologies.

The work you‘ll do

• Develop, maintain and optimise technical documentation, including user guides, API documentation, knowledge base articles and FAQs.
• Utilise AI tools to enhance content generation, consistency and translation for English and German audiences.
• Collaborate with developers, product managers, and customer support teams to ensure documentation is accurate, comprehensive and aligned with product updates.
• Implement structured documentation practices within our CMS (Storyblok or similar).
• Ensure compliance with documentation standards, accessibility requirements and best practices.
• Continuously refine and improve documentation workflows using AI-assisted content generation, translation, and editing tools.
• Provide input on UX writing to improve in-app content and user onboarding materials.

The qualifications you need

• Bachelor's degree in Technical Writing, Linguistics or a related field (or equivalent experience).
• Proven experience in technical writing, content creation and documentation management for software or SaaS products.
• Strong written and verbal communication skills in English and German (both C1 as a minimum).
• Experience working with AI-assisted writing tools (such as ChatGPT, Grammarly, DeepL or similar).
• Familiarity with CMS and project management platforms, such as Storyblok, Confluence, JIRA or similar systems.
• Attention to detail in creating or editing content for clarity, grammar, punctuation and tone.
• Proficiency in AI-enhanced writing, translation and video generation tools.
• Strong analytical thinking and the ability to translate complex technical concepts into clear, concise content.
• The ability to stay focused and productive without requiring external direction whilst working independently to specific deadlines in order to manage multiple projects.
• Strong stakeholder management and ability to gather requirements from multiple teams.

What we can offer you

• Permanent employment contract
• Flexible working hours and the option to work hybrid (2 days/week in the office)
• Modern and ergonomically equipped offices with on-site parking
• Support for further education, including language courses
• Workation (up to 20 days per year)
• Sabbatical opportunity (available after 3 years of company tenure)
• iOS, Windows, or Linux operating system
• Regular team and company events
• Fruits and beverages in Office