Technical Writer (w/m/d) AI - German speaker

NFON AG; Greater London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An innovative firm is seeking a Technical Writer in AI to create and optimize high-quality documentation for its products. This role involves leveraging AI tools to enhance content clarity and user experience, bridging the gap between complex technical concepts and accessible documentation. The ideal candidate will have a strong background in technical writing, excellent communication skills in both English and German, and the ability to manage documentation workflows. With a focus on creativity and adaptability, this position offers the chance to work in a dynamic environment where content strategies evolve with technology trends. Join a forward-thinking company that values continuous improvement and professional growth.

Benefits

Flexible working hours

Hybrid work option

Support for further education

Workation (up to 20 days/year)

Sabbatical opportunity

Modern office with parking

Regular team events

Fruits and beverages in office

Qualifications

• Proven experience in technical writing and documentation management for software products.
• Strong written and verbal communication skills in English and German (C1 minimum).
• Experience working with AI-assisted writing tools and CMS.

Responsibilities

• Develop and maintain technical documentation, including user guides and API docs.
• Utilize AI tools to enhance content generation for English and German audiences.
• Collaborate with teams to ensure documentation is accurate and aligned with product updates.

Skills

Technical Writing

AI Literacy

Communication Skills

Content Creation

Analytical Thinking

Education

Bachelor's degree in Technical Writing

Linguistics

Tools

ChatGPT

Grammarly

DeepL

Storyblok

Confluence

JIRA

Job description

Your new role

As a Technical Writer in AI, you will be responsible for creating, maintaining, and optimizing high-quality technical documentation for our products. You will leverage AI tools to streamline content creation, ensure clarity, and enhance user experience. Your role will bridge the gap between complex technical concepts and accessible, user-friendly documentation in both English and German. The ideal candidate combines technical writing expertise, AI literacy, and strong communication skills to create clear, structured, and efficient documentation. You will also manage documentation workflows as well as optimize and integrate AI-assisted documentation and translation processes. The role demands creativity, communication, and adaptability, as content strategies must evolve with changing trends and technologies.

The qualifications you need

• Bachelor's degree in Technical Writing, Linguistics, or a related field (or equivalent experience).
• Proven experience in technical writing, content creation, and documentation management for software or SaaS products.
• Strong written and verbal communication skills in English and German (both C1 as a minimum).
• Experience working with AI-assisted writing tools (such as ChatGPT, Grammarly, DeepL, or similar).
• Familiarity with CMS and project management platforms, such as Storyblok, Confluence, JIRA, or similar systems.
• Attention to detail in creating or editing content for clarity, grammar, punctuation, and tone.
• Proficiency in AI-enhanced writing, translation, and video generation tools.
• Strong analytical thinking and the ability to translate complex technical concepts into clear, concise content.
• The ability to stay focused and productive without requiring external direction whilst working independently to specific deadlines in order to manage multiple projects.
• Strong stakeholder management and the ability to gather requirements from multiple teams.

Contact us

The work you‘ll do

• Develop, maintain, and optimize technical documentation, including user guides, API documentation, knowledge base articles, and FAQs.
• Utilize AI tools to enhance content generation, consistency, and translation for English and German audiences.
• Collaborate with developers, product managers, and customer support teams to ensure documentation is accurate, comprehensive, and aligned with product updates.
• Implement structured documentation practices within our CMS (Storyblok or similar).
• Ensure compliance with documentation standards, accessibility requirements, and best practices.
• Continuously refine and improve documentation workflows using AI-assisted content generation, translation, and editing tools.
• Provide input on UX writing to improve in-app content and user onboarding materials.

What we can offer you

• Permanent employment contract
• Flexible working hours and the option to work hybrid (2 days/week in the office)
• Modern and ergonomically equipped offices with on-site parking
• Support for further education, including language courses
• Workation (up to 20 days per year)
• Sabbatical opportunity (available after 3 years of company tenure)
• iOS, Windows, or Linux operating system
• Regular team and company events
• Fruits and beverages in Office