Technical Trainer - Incident Management

MAG (Airports Group); East Midlands; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

6% company contribution pension

24 days holiday + bank holidays

Free parking

Subsidised public transport

Discounts across UK & World retailers

Job summary

MAG is seeking a dynamic technical trainer at East Midlands Airport to develop and deliver training and exercise programmes for the Incident Management Structure.

You will support emergency preparedness by training teams across all levels and collaborating with departments and service partners to ensure a consistent response.

Qualifications

• Experience delivering training to diverse audiences.
• Ability to design and run training sessions with measurable outcomes.
• Strong written and verbal communication skills.

Responsibilities

• Coordinate and deliver training and exercises for the Incident Management Structure of EMA.
• Use innovative methods to create engaging training, including remote learning.
• Deliver creative exercises that reflect realistic scenarios and build attendee confidence.
• Create and update training materials and presentations to company standards.
• Develop and implement quality assurance programmes for training.
• Stay up to date with incident management regulations and lessons learned to improve training.

Skills

Incident management

Training development

Communication skills

MS Office

Education

Level 3 Award in Education and Training

Tools

MS Office Suite

Job description

Job Overview

East Midlands Airport has an exciting brand-new role for a dynamic technical trainer to join the training department to develop and deliver training and exercise programmes to embed and continuously improve the Incident Management structure at the East Midlands Airport. This is an opportunity to support the Airport’s emergency preparedness by training teams across all levels of incident management and in all types of emergencies and business continuity incidents, working with multiple departments and service partners to ensure the response to incidents is consistent, collaborative and effective.

Duties

• Coordinating and delivering the training and exercising programmes for the Incident Management Structure of EMA.
• Using innovative methods to develop engaging training sessions, including remote learning opportunities.
• Delivering creative exercise sessions which reflect realistic situations and give attendees confidence in their response.
• Creating and developing course materials and presentations in line with company standards
• Developing and delivery quality assurance programmes for training
• Keeping up to date with the latest best practise and regulations relating to incident management, including lessons learnt from debriefs, and incorporating these into training and exercising programmes.

Profile Description

• Comprehensive knowledge of incident management
• Proven ability in developing and maintaining training processes, procedures and documentation
• Ability and confidence to deliver training programmes to a wide range of audiences from entry level to director level
• Excellent communication skills both verbally and written
• Previously created, planned and delivered training packages
• Level 3 Award in Education and Training is desirable.
• Excellent IT skills in all Microsoft packages
• Flexible to work, ability to engage with stakeholders around their schedules

We offer

• 6% company contribution pension
• 24 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Discounts across 1000s of UK & Worldwide retailers

About MAG

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive.