Technical Systems Officer

Accord Healthcare; Barnstaple; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Holiday and pension scheme

Competitive rewards package

Job summary

Accord Healthcare Europe seeks a motivated Technical Systems Officer to support Manufacturing and Packing with administration and technical support within GMP and regulatory compliance. The role covers QA support, change controls, CAPAs, investigations, and KPI reporting.

You will drive CI initiatives, maintain SOPs and training records, and manage ERP/MRP transactions while ensuring adherence to quality and safety standards.

Qualifications

• Experience in CI practices and methodologies.
• Experience of GMP or other regulated environments.
• Administration qualifications and commitment to development.

Responsibilities

• Support health and safety compliance and improvement activities.
• Assist audits, inspections, and regulatory compliance activities.
• Manage Change Controls, Deviations, CAPAs, and investigations in QMS.
• Ensure adherence to quality, GMP, safety, and operational standards.
• Lead and support continuous improvement initiatives.
• Facilitate structured problem-solving and root cause analysis.
• Drive activities to improve operational performance and efficiency.
• Maintain SOPs, work instructions, and process changes.
• Manage ERP/MRP transactions, operational data, records, and reporting.
• Review and approve batch documentation as required.
• Maintain training records and produce KPI metrics.

Skills

Communication skills

Data handling

IT proficiency

CI experience

GMP experience

Team player

Independent worker

Attention to detail

Education

Administration qualification

Tools

ERP/MRP systems

Quality Management System

Job description

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Working Hours:

Double Day Shift: Week 1:Mon - Thu: 06:00 - 14:00, Fri: 06:00 - 12:00
Double Day Shift: Week 2:Mon - Thu: 13:45 - 21:45, Fri: 11:45 - 17:45

The Role

We’re seeking a motivated and proactive Technical Systems Officer to provides the Manufacturing and Packing functions with a range of administration and technical support which enables these departments to function within the boundaries of Good Manufacturing Practice (GMP) and Regulatory compliance. The successful candidate will work within strict quality, safety, and compliance standards, supporting continuous improvement and operational effectiveness to include but not limited to:

• Support health and safety compliance and improvement activities
• Support audits, inspections, and regulatory compliance activities
• Manage Change Controls, Deviations, CAPAs, and associated investigations within the Quality Management System
• Enable adherence to quality, GMP, safety, and operational standards
• Lead and support continuous improvement initiatives
• Facilitate structured problem-solving and root cause analysis
• Drive activities that improve operational performance and efficiency
• Maintain knowledge of manufacturing and packing processes, equipment, and systems
• Develop and maintain SOPs, Work Instructions, and process change documentation
• Manage ERP/MRP transactions, operational data, records, and reporting
• Review and approve batch documentation as required
• Maintain manual and electronic training records
• Produce KPI metrics and management reports

The Person

• Strong communication skills and ability to work with colleagues at all levels
• Able to follow instructions accurately and work to established procedures
• Confident handling data, numbers, and technical information
• Good IT skills with the ability to learn new systems quickly
• Proactive, reliable, and professional approach to work
• Strong organisational, analytical, and attention-to-detail skills.
• Able to work independently and as part of a team
• Experience of Continuous Improvement (CI) practices and methodologies
• Experience of GMP or other regulated working environments
• Relevant administration qualification(s) and commitment to professional development

The Rewards

In return, we offer a competitive salary and rewards package (including holiday, bonus and pension scheme). Not to mention the opportunity to genuinely make a difference in a new and dynamic role within a progressive and expanding business, at an exciting time of growing international reach.

A Bit About Us

Accord Healthcare Europe is one of the fastest growing pharmaceutical companies in Europe. Accord has one of the largest market footprints of any European generic and biosimilars companies selling generic medicines in over 80 countries around the world. This global footprint enables us to deliver vital, affordable medicines to national health systems supporting healthcare professionals to transform patient lives worldwide. The approach of Accord is agile and inventive, always seeking to improve products and patients' access to them. Accord are driven to think differently and deliver more for the benefit of patients worldwide.

To continue our growth, we’re looking for the best and brightest technical minds and forward-thinking business professionals. Keeping our people at the heart of all we do, we offer rewarding opportunities for those looking for continued personal and professional growth, investing in training and development tailored to each individual’s focus. So, if you’re looking for an inclusive company to take your career to the next level, you’re certainly in the right place; come and join us to make it better.

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All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.