Technical Support & Workshop Manager

JR United Kingdom; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in ground support equipment, Rushlift is seeking a Technical Support & Workshop Manager based in London. This role involves overseeing training, managing the GSE workforce, and ensuring compliance standards are met while maintaining relationships with customers. The successful candidate will possess a robust background in GSE maintenance and offer strong leadership skills.

Benefits

Competitive Salary Package

Annual Bonus

Contributory Pension Scheme

Enhanced Parental Policies

Life Assurance

Employee Welfare Scheme

Qualifications

• Experience in GSE repair and maintenance at all levels.
• Strong communication skills for technical information.
• Experience in delivering training courses for engineers.

Responsibilities

• Create and manage a skills matrix for GSE workforce.
• Conduct training classes in GSE repair and maintenance.
• Advise businesses on efficiency and cost-effectiveness.

Skills

GSE repair and maintenance

Competent writing and communication

Relationship building

Time management

Teamwork and leadership

Proactive thinking

Job description

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Technical Support & Workshop Manager, london

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Client:

Rushlift GSE

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Technical Support & Workshop Manager

Based out of either Heathrow or Gatwick Airport

About Rushlift Ltd

Rushlift is a leading provider of innovative customer-focused solutions in ground support equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleet, through either long-term hire contracts or servicing and repair arrangements.

By combining Rushlift’s expertise in hiring and mobile servicing of equipment with the expertise in GSE of the former American Airlines team, Rushlift GSE is able to offer a comprehensive service across a number of UK airports, offering long-term rental of a comprehensive range of aviation ground support equipment.

About the role

To Support the engineering teams with technical and analytical training and practical on job repair and maintenance training and support. As required stand in for the workshop managers for sickness and holiday

Your key responsibilities will include:

• Create and manage a skills matrix for the GSE workforce and drive to improve the skills base at all locations.
• Conduct training classes in both theory and practical elements of GSE repair and maintenance, whilst also supporting workshop staff with technical advice and training.
• Procuring and overseeing contracts and service providers for functions such as, cleaning, parking, security, and technology.
• Advising businesses on measures to improve the efficiency and cost-effectiveness of the facility and operations.
• Ensuring that basic facilities are well-maintained and conducting proactive maintenance/safety, making sure that facilities meet compliance standards and government regulations.
• Planning for the future by forecasting the facility’s upcoming needs and requirements.
• Overseeing any renovations, refurbishments and building projects.
• Dealing with customers face to face and over the phone to support the operational teams.
• Calculating customer quotations for work in progress.
• Traveling to OEM for PDI reviews and OEM training support training.

What we are looking for:

• Experience within GSE repair and maintenance at all levels
• Competent writing and communication skills – including the ability to communicate technical information
• Strong relationship building skills
• The ability to prioritize and multi-task with effective time management skills
• Teamwork, leadership and motivational skills
• Proactive thinking
• Understanding of soft and hard service delivery
• Experience delivering training courses for engineers to improve working practices.

What we offer:

• Competitive Salary Package
• Annual Bonus
• Contributory Pension Scheme
• Enhanced Parental Policies
• Life Assurance
• Employee Welfare Scheme – Vouchers for birthdays/weddings/children/studies/long service etc; and Employee Assistance Programme giving you access to Retail/Health/Gym discounts, confidential counselling and advice, Cycle2Work Scheme, and much more….

What Happens Next?

Once you have completed your application, our People Team will initially consider your skills and experience based on your CV and application. If suitable, our team will then contact you to advise you of the next stage. We will ensure that all our resourcing processes are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.

Rushlift is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our Organisation.