Technical Support Officer - LHC

LHC Procurement Group; West Midlands; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Annual car allowance

Birthday day off

Wellbeing allowance

Volunteering leave

Private medical cover

Job summary

LHC Procurement Group in the Midlands region is seeking a Technical Construction Support Officer to help deliver value to clients and support procurement frameworks. You will assist with project tracking from award through to completion, liaising with clients, suppliers and contractors to ensure procurement and project outcomes are met.

The role offers a mix of field and office work with regional travel and close collaboration with the Senior Technical Support Manager and wider LHC team.

Qualifications

• 5+ years' experience in a building, construction or housing environment.
• A vocational qualification in a building, construction or technical discipline.
• Good understanding of construction products, services and technical documentation.
• Experience using databases, CRM systems, or platforms such as Microsoft Dynamics.
• Strong communication skills with the ability to engage confidently with everyone from site teams to senior leaders.
• Excellent organisational skills and the ability to manage a varied workload across multiple projects and locations.

Responsibilities

• Support projects throughout their lifecycle from RIBA stages 0–7, including attending pre-start and progress meetings, monitoring progress and helping resolve issues.
• Build and maintain relationships with public sector clients, suppliers, contractors and other stakeholders.
• Provide technical support, including review of tender documentation, validation of contractor pricing and guidance on LHC frameworks and services.
• Undertake site and factory visits to monitor quality, compliance and adherence to specifications.
• Promote LHC products and services through stakeholder engagement, industry events and marketing activities.
• Track projects after award to ensure they run smoothly.

Skills

Stakeholder engagement

Communication

Organisation

Problem solving

Independence

Driving licence

Education

Vocational qualification in building/construction/technical discipline

Tools

Microsoft Dynamics

CRM Systems

Databases

Job description

Are you a proactive and detail-oriented construction professional with a passion for the built environment and project support? We're searching for a dynamic Technical Construction Support Officer who thrives on supporting clients and suppliers in delivering a smooth project delivery for homes and public buildings. If you’re looking for a varied role where you can put your construction expertise into practice, broaden your experience and make a real impact, we’d love to hear from you.

And in return, you can expect:

• Salary of £39,975 per annum
• £5,740 annual car allowance
• An extra day off for your birthday
• Monthly wellbeing allowance
• 1.5 days’ volunteering leave each year
• Private medical cover and health cash plan after successful completion of probation
• Enhanced family leave, retail discounts and additional lifestyle benefits after probation
• And plenty more!

Sound like the right opportunity for you? Here’s what the role involves.

As a Technical Support Officer in our Midlands region, you will play a key role in delivering added value services to clients and supporting the successful operation of LHCPG frameworks. You'll track projects once they have been awarded through LHC’s frameworks and ensure that they are running smoothly. Working closely with the Senior Technical Support Manager and the wider LHC team, you will provide both project and technical support, helping clients, partners and contractors to achieve successful procurement and project outcomes. From attending prestart and progress meetings, site visits, reviewing technical documentation, cost management, and mediation between clients and contractors, this is a fantastic opportunity for any construction professionals who are looking to strengthen their knowledge and skills in a wide range of construction principles.

You’ll also act as a trusted point of contact for a range of stakeholders and help ensure compliance with framework requirements, support quality assurance activities, and represent LHC across the construction and procurement sectors.

Key aspects of the role include:

• Supporting projects throughout their lifecycle, from RIBA stages 0 – 7, including attending pre start and progress meetings, monitoring progress and helping to resolve project-related issues as they arise
• Building and maintaining strong relationships with public sector clients, suppliers, contractors and other key stakeholders
• Providing technical support, including the review of tender documentation, validation of contractor pricing and guidance on LHC frameworks and services
• Undertaking site and factory visits to monitor quality, compliance and adherence to specifications
• Promoting LHC's products and services through stakeholder engagement, industry events and marketing activities
• Tracking projects once they have been awarded to ensure that they are running smoothly

What we are looking for:

You’ll have experience within the construction, building or housing sector and a good understanding of building products, services and project delivery. We're looking for someone who enjoys building relationships, is comfortable working independently and can provide practical support and advice to a wide range of stakeholders. You’ll also have:

• At least five years' experience working in a building, construction or housing environment
• A vocational qualification in a building, construction or technical discipline
• A good understanding of construction products, services and technical documentation
• Experience using databases, CRM systems, or platforms such as Microsoft Dynamics
• Strong communication skills with the ability to engage confidently with everyone from site teams to senior leaders
• Excellent organisational skills and the ability to manage a varied workload across multiple projects and locations
• A proactive approach to problem-solving, with the confidence to work independently and take ownership of tasks
• The ability to develop and maintain effective working relationships with clients, contractors and colleagues

You’ll also need a full UK driving licence and be willing to travel throughout the Midlands and East of England region, including weekly travel to the Uxbridge office in London and occasional overnight stays.

Please review the attached Job Description and Person Specification for further information on the role, key responsibilities and essential criteria.

Key dates:

• Virtual first-stage interviews: w/c 28th September 2026
• In person final-stage interviews: w/c 5th October 2026

Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified