Technical Support Officer – Discharge of Conditions

West-Norfolk; King's Lynn; On-site; GBP 28,000 - 34,000; Full time

Job summary

West Norfolk is seeking a Technical Support Officer for the Discharge of Conditions within the Planning and Environment Support Team. Based at Kings Court Council Office, Kings Lynn, you will manage a varied caseload and prepare concise decisions.

You will hold Two A Levels, have office experience and be proficient in Word, Excel and PowerPoint, with driving access to travel across the borough. A full UK driving licence is required.

Qualifications

• Two A Levels or equivalent qualification.
• Experience in an office environment with good IT skills.
• Proficient in Word, Excel, PowerPoint; able to manage data in databases.

Responsibilities

• Manage a varied caseload of applications to discharge planning conditions.
• Assess information, liaise with applicants, agents and planners; prepare decision notices.
• Maintain electronic records, monitor compliance and coordinate with Planning Enforcement.
• Travel around the borough with a valid UK driving licence.

Skills

Discharge Planning

Documentation

Time Management

Education

Two A Levels

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Databases

Job description

Technical Support Officer – Discharge of Conditions

Salary between £28329 and £33510per annum

Based at Kings Court Council Office, Kings Lynn

Join our Planning and Environment Support Team as a Technical Support Officer and play an important part in delivering an efficient planning service. You will manage a varied caseload of applications to Discharge Planning Conditions, ensuring each application is considered accurately and within nationally prescribed timescales.

Working with applicants, agents, developers, planners and consultees, you will assess information, liaise and negotiate with customers, and prepare clear, concise decision notices to present to senior managers. You will also maintain accurate electronic records and, where required, monitor compliance, contact applicants proactively and work with the Planning Enforcement Team where conditions have not been met.

You will have two A Levels or an equivalent level of qualification, with previous office experience and good working knowledge of Microsoft Word, Excel, PowerPoint, spreadsheets and databases. You will be organised, accurate and able to communicate clearly and be able to prioritise a demanding workload and interpret maps and plans. You will also hold a full UK driving licence with access to a car to travel around the borough.

Closing Date: 10 November 2026

Please read the job description below for full details of the job roles before you apply: