Technical Support Officer – Discharge Of Conditions

Borough Council Of Kings Lynn & West Norfolk; King's Lynn; On-site; GBP 28,000 - 34,000; Full time

Job summary

Borough Council Of Kings Lynn & West Norfolk is seeking a Technical Support Officer in the Planning and Environment Support Team to manage a varied caseload of Discharge of Conditions applications, ensuring timely and accurate decisions.

You will liaise with applicants, agents and consultees, prepare concise decision notices, maintain records, monitor compliance, and travel around the borough with a full UK driving licence.

Qualifications

• Two A Levels or equivalent qualification.
• Previous office experience.
• Good working knowledge of MS Word, Excel, PowerPoint, spreadsheets and databases.

Responsibilities

• Manage a varied caseload of Discharge Planning Conditions applications and ensure timely, accurate decisions.
• Assess information, liaise with customers, and negotiate with applicants, agents, developers and consultees.
• Prepare clear, concise decision notices for senior managers and maintain accurate electronic records.

Skills

MS Office

Microsoft Word

Microsoft Excel

PowerPoint

Education

Two A Levels or equivalent

Job description

Technical Support Officer – Discharge of Conditions

Salary between £28329 and £33510per annum

Based at Kings Court Council Office, Kings Lynn

Join our Planning and Environment Support Team as a Technical Support Officer and play an important part in delivering an efficient planning service. You will manage a varied caseload of applications to Discharge Planning Conditions, ensuring each application is considered accurately and within nationally prescribed timescales.

Working with applicants, agents, developers, planners and consultees, you will assess information, liaise and negotiate with customers, and prepare clear, concise decision notices to present to senior managers. You will also maintain accurate electronic records and, where required, monitor compliance, contact applicants proactively and work with the Planning Enforcement Team where conditions have not been met.

You will have two A Levels or an equivalent level of qualification, with previous office experience and good working knowledge of Microsoft Word, Excel, PowerPoint, spreadsheets and databases. You will be organised, accurate and able to communicate clearly and be able to prioritise a demanding workload and interpret maps and plans. You will also hold a full UK driving licence with access to a car to travel around the borough.

Closing Date: 10 November 2026