Technical Support Manager - Fire & Security Training Lead

A long standing partner; Birmingham; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Company van

Competitive salary

Benefits

Job summary

A long standing partner in the Fire & Security industry is seeking a Technical Support Manager to oversee a dedicated training academy for engineers. The role covers training, auditing and development of both academy trainees and existing engineers across the Midlands region.

Willingness to travel for classroom-based training and staying away one week per month is required. The successful candidate will have extensive Fire & Security engineering experience and strong technical knowledge of

Qualifications

• Extensive experience as a Fire & Security Engineer.
• Strong knowledge of fire and security systems.
• Experience in training and developing engineers.

Responsibilities

• Provide training to trainee engineers.
• Assess and train technicians per British Standards.
• Communicate with trainees and mentors.
• Maintain records of technicians in the programme.
• Lead probation reviews, sign training plans, on-site feedback.
• Support and manage staff to drive productivity.
• Reinforce standards and practices to maintain discipline.
• Be accountable for team performance and trainee revenue.
• Arrange rooms, hotels and facilities for training.
• Handle employee relations and people management.

Skills

Fire & Security engineering

Training & mentoring

Auditing

Job description

A long standing partner in the Fire & Security industry is seeking a Technical Support Manager to oversee a dedicated training academy for engineers. The role covers training, auditing and development of both academy trainees and existing engineers across the Midlands region.

Willingness to travel for classroom-based training and staying away one week per month is required. The successful candidate will have extensive Fire & Security engineering experience and strong technical knowledge of