Technical Support Manager Azure M365

Client Server Limited; Rishton; Hybrid; GBP 63,000 - 77,000; Full time

Benefits offered by this job

Pension

Hybrid working

Job summary

Client Server Limited is seeking a Technical Support Manager to lead a team of cloud and infrastructure engineers in a hybrid role based near Preston. You will coach engineers to resolve complex issues and improve service delivery.

With deep Azure, Microsoft 365 and infrastructure knowledge, you will guide technical delivery, attend customer meetings, and present recommendations to build confidence and trust.

Qualifications

• Hands-on Azure/M365 and wider infrastructure knowledge.
• Experience leading technical teams in MSP/consultancy.
• Strong communication with customers.

Responsibilities

• Lead and develop a team of cloud and infrastructure engineers.
• Provide hands-on technical guidance and coaching to engineers.
• Engage with customers, present recommendations, ensure smooth handovers.

Skills

Azure Cloud

Team Leadership

Microsoft 365

Customer facing

Troubleshooting

SC Clearance

Job description

Technical Support Manager (Azure M365) Preston / WFH to £70k

Are you a Technical Support Manager with a strong knowledge of Azure combined with leadership experience?

You could be progressing your career at a growing software and technology consultancy.

As a Technical Support Manager you'll lead and develop a team of cloud and infrastructure engineers, building technical capability and encouraging greater ownership across Managed Services. A key focus will be shift-left: coaching junior engineers to resolve more complex issues independently, reducing reliance on senior escalation points and Professional Services.

With a strong Microsoft background across Azure, Microsoft 365 and traditional infrastructure, you'll provide hands-on technical guidance while improving operational standards, service handovers and technical delivery. You'll also work directly with customers, attending meetings, presenting recommendations and building confidence through credible technical advice.

Location / WFH:

There's a hybrid work from home model with two days a week in the Preston office or at client sites.

About you:

• You have experience of working for an MSP or consultancy
• You're hands-on technically with strong troubleshooting skills
• You have strong Azure, Microsoft 365 and wider infrastructure knowledge
• You have advanced communication and customer facing skills
• You have technical / team leadership skills, able to develop, mentor and upskills others
• You hold SC Clearance (or be able to achieve it i.e. UK citizen for 5 years plus)
• Experience with Google Workspace and / or GCP is desirable but not essential

What's in it for you:

As a Technical Support Manager you will receive a competitive package:

• Salary to £70k
• Pension
• Hybrid working x2 days office per week, also travel to client sites

Technical Support Manager Azure M365 Preston, Lancashire, England