Technical Support Engineer (Zend Framework / PHP) - Global Software company

JR United Kingdom; Newport; Remote; GBP 40,000 - 60,000; Full time

Job summary

A globally-renowned software company seeks a Senior Technical Support Engineer to provide expert support for PHP-based applications, specifically Zend Framework. The role is fully remote, requiring strong technical skills in Linux and Windows environments, along with a collaborative approach. Ideal candidates will have 5+ years of tech support experience, engaging with notable clients globally.

Qualifications

• 5+ years in technical support.
• Hands-on experience with PHP technologies.
• Experience with Linux and Windows servers.

Responsibilities

• Serve as the first point of contact for clients.
• Assist customers with PHP expertise.
• Diagnose and troubleshoot technical issues.

Skills

PHP

Troubleshooting

Linux

Windows

Networking

Shell Scripting

Job description

Position: Technical Support Engineer (Zend Framework / PHP-based application)

Company:

Global Software company - DevOps / version control / Security

Location:

Fully remote

Job Description:

We are seeking a Senior Technical Support Engineer with expertise supporting PHP-based applications, particularly Zend Framework. You will provide technical support across Linux and Windows environments, troubleshooting performance and integration issues. Database experience is a plus but not essential.

Responsibilities:

1. Serve as the first point of contact for clients.
2. Assist customers by demonstrating expertise in PHP.
3. Diagnose and troubleshoot technical issues.
4. Support Linux and Windows servers, with basic networking and shell scripting skills.

Requirements:

• 5+ years in tech support.
• Hands-on experience with PHP technologies.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills.

Additional Info:

Our client is a renowned global software company, used by NASA and other major clients. This is a fully remote role, with EU work permit required.

If interested, please send your CV via this platform or email to [emailprotected]. We will discuss the full position details after an initial call.

Thank you for your interest!