Technical Support Engineer (Zend Framework / PHP) - Global Software company

JR United Kingdom; Basingstoke; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading global software company is seeking a Senior Technical Support Engineer to provide expert support for PHP-based applications, particularly those using Zend Framework. This fully remote role caters to candidates with at least 5 years of tech support experience across Linux and Windows environments. You'll be the first contact for problem diagnosis, working with high-profile clients like NASA and Tesla.

Qualifications

• 5+ years in technical support
• Hands-on experience with PHP applications
• Experience with Linux and Windows servers

Responsibilities

• First point of contact for clients
• Diagnose and troubleshoot technical issues
• Assist customers with technical expertise

Skills

PHP

Linux

Windows

Technical Support

Networking

Shell Scripting

Job description

Technical Support Engineer (Zend Framework / PHP) - Global Software company, Basingstoke

Client: Hawksworth

Location: Basingstoke

Job Category: Other

EU work permit required: Yes

Job Views: 5

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

Position: Technical Support Engineer (Zend Framework / PHP-based application)

Company: Global Software company specializing in DevOps, version control, and security

Location: Fully remote

Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments?

Our client is a highly reputable software company, with clients including NASA, Electronic Arts, Samsung, and Tesla.

We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframes, is a plus but not essential.

What does your day look like?

1. Represent our client as the first point of contact
2. Assist customers by demonstrating your PHP expertise
3. Diagnose and troubleshoot performance and integration issues
4. Utilize your technical skills: 5+ years in tech support, hands-on PHP experience, Linux and Windows server experience, basic networking, and shell scripting

If this sounds like you and you're excited to join a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV here or via email to [emailprotected].

After our initial call, I can provide the full position description and discuss the company in more detail.

Thank you for reading our advert. I look forward to speaking with you soon.

#zend #PHP #linux #remoteworking #globalTechfirm