Technical Support Engineer (Eligible for SC Clearance) London

Free-Work UK; Redhill; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading intelligence organization offers a Technical Support Engineer position in London. This role involves hands-on technical support, managing IT infrastructure, and ensuring 24/7 service availability. Ideal candidates will have a background in telecoms or maritime sectors, with strong RF and networking skills, and a passion for technology.

Benefits

Annual bonus

Private healthcare

Pension

Gym membership

Full training

Qualifications

• Experience in telecoms/satcoms or maritime industry required.
• Interest in continuous self-development in technology.
• Eligible for SC clearance.

Responsibilities

• Respond promptly to customer inquiries, managing expectations.
• Perform RF troubleshooting and analyze satellite link statistics.
• Provide 2nd line technical support.

Skills

RF troubleshooting

Network monitoring

Technical support

Education

IT/Technology background

Tools

Inmarsat Satellite Maritime equipment

Job description

Technical Support Engineer (Eligible for SC Clearance) London

1 day ago Be among the first 25 applicants

This range is provided by Free-Work UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Technical Support Engineer (Eligible for SC Clearance)

Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training

Surrey - 4 on, 4 off shifts days/nights

This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work with cutting-edge technology in a dynamic environment.

Established over 50 years ago, this leading intelligence organisation operates within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider.

Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams.

An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems such as Inmarsat Satellite Maritime customer equipment will put you at an advantage.

This is a chance for a motivated individual who is highly interested in tech in joining a brilliant team who are making a name for themselves in their industry.

The Role

• Technical Support Engineer
• Manage customer inquiries by responding promptly and efficiently, ensuring expectations and contractual obligations are met and, where possible, exceeded
• Perform RF troubleshooting, analyse satellite link statistics, and provide network reports as needed for internal and external customers
• Days & nights shift pattern, (0800-2000 & 2000-0800) 4 on, 4 off
  
  

The Person

• Previous experience in an IT/Technology role within the telecoms/satcoms or maritime industry
• Has an interest in technology and wants to forever self develop
• Eligible for SC clearance
  
  

Reference Number: BBBH - 256328

To apply for this role or to be considered for further roles, please click \"Apply Now\" or contact Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Human Resources Services

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