Technical Support Engineer

Solax Power UK; Leeds; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading renewable energy solutions provider is looking for a Technical Support Engineer based in the UK to assist installer clients and internal teams. Responsibilities include providing technical support, delivering guidance and training, and creating service documentation. Candidates should have a relevant degree, be bilingual, and possess strong client-facing skills. This role offers competitive salary and benefits, along with opportunities for professional growth in the renewable energy sector.

Benefits

Competitive salary

Technical training opportunities

Inclusive work environment

Qualifications

• Must be bilingual for effective communication.
• Strong client-facing skills with independence in resolving technical issues.
• Willingness to travel frequently.

Responsibilities

• Provide pre-sales, in-process, and after-sales technical support.
• Deliver technical guidance and training to teams and partners.
• Create and maintain detailed service documentation.

Skills

Bilingual communication

Client-facing skills

Technical troubleshooting

Education

Bachelor’s degree in Electrical Engineering or related fields

Job description

About Us

Established in 2012, SolaX Power is committed to helping customers transition to clean energy and reduce dependence on fossil fuels. As a global leader in solar inverter and battery storage solutions, we have a strong presence across Europe, Asia, Africa, and Oceania.

With over 2,800 employees worldwide, SolaX is continuously expanding and seeking talented individuals to join our team. We believe that at SolaX, an international organisation, your career can grow to new heights.

We are currently looking for a Technical Support Engineer based in the United Kingdom to support our installer clients, partners, and internal teams across the UK market.

Job Responsibilities

• Provide pre-sales, in-process, and after-sales technical support for installer clients in the UK market.
• Deliver technical guidance and training to internal teams and external partners.
• Collaborate with cross-functional team members on customer visits , technical troubleshooting , and market research .
• Create and maintain detailed service documentation , including service reports, maintenance records, and customer communication logs.
• Perform other tasks and assignments as required by management.

Job Requirements

• Bachelor’s degree or above in Electrical Engineering, Electronics, Power Systems, Automation, Renewable Energy, or related fields.
• Bilingual (both written and spoken) for effective internal and external communication.li>
• Strong client-facing skills with the ability to handle and resolve on-site technical issues independently.
• Willingness to travel frequently for business purposes, sometimes on short notice.
• Prior experience in PV (photovoltaic), inverters, or energy storage systems is preferred.
• Possession of a valid driver’s licence is an advantage.
• Outstanding fresh graduates with a strong technical foundation and enthusiasm for the renewable energy sector may be considered.

What We Offer

• Competitive salary and benefits aligned with UK market standards.
• Opportunities for technical training and international collaboration.
• A supportive, inclusive, and dynamic work environment.
• The chance to contribute to the renewable energy transition in the UK and Europe.

How to Apply

If you’re passionate about clean energy and eager to be part of a fast-growing global company, we’d love to hear from you. Please send your CV and cover letter to [e-mail]