Technical Supervisor

CBRE Global Workplace Solutions (GWS); Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading company in the repair and maintenance industry is seeking a Technical Supervisor to oversee the technical delivery across multiple sites. The role involves ensuring compliance with safety regulations, managing a team, and providing technical guidance. Ideal candidates will have expertise in mechanical and electrical systems, strong leadership skills, and a commitment to safety and quality. Join a positive work environment that values integrity and excellence while offering competitive salary and benefits.

Benefits

Competitive salary

Comprehensive benefits

Access to LinkedIn Learning

2 paid volunteering days

Exclusive discounts

Qualifications

• Knowledge in mechanical, electrical, public health, water, gas disciplines.
• Proven track record in managing technical operations.
• Self-motivated and committed to personal development.

Responsibilities

• Promoting safe delivery of all activities.
• Leading and managing day-to-day supervision of FM colleagues.
• Conducting first-line investigations into building faults.

Skills

Communication

Customer-focused mindset

Teamwork

Leadership

Planning

Risk management awareness

Adaptability

Education

Trade or professional qualifications

Tools

Microsoft Office

Tableau

SI7

PowerBI

Job description

Join to apply for the Technical Supervisor role at CBRE Global Workplace Solutions (GWS).

The role: Technical Supervisor

The purpose of the Technical Supervisor (TS) is to be responsible for the technical delivery of the contract across a defined cluster of BT sites, ensuring that technical compliance is achieved at all times. Safety is the primary consideration for all operations and must underpin all activities.

You will provide guidance to colleagues across the Cluster, including technical knowledge in mechanical and electrical systems to ensure safe, appropriate, and compliant solutions and efficient customer service delivery. You will respond rapidly to operational incidents and customer issues, supporting the Area Operations Manager (AOM) and Contract Support to deliver FM services. You will work closely with the BU Technical Services Manager (TSM).

Key responsibilities include:

1. Promoting the safe delivery of all activities regardless of discipline, circumstance, and location.
2. Ensuring compliance with Health, Safety, Environmental, Quality, and COSHH laws and regulations.
3. Leading and managing the day-to-day supervision of FM colleagues, including managing absence and planning cover.
4. Interfacing with TSMs and Technical SMEs for support, standards, and process alignment.
5. Providing first point of escalation for maintenance colleagues, supporting recruitment, onboarding, training, and performance management.
6. Undertaking the Control of Works Authorised Person (AP) role and supporting the identification of other APs and CPs in the cluster.
7. Delivering and coordinating technical meetings and toolbox talks.
8. Overseeing operations, maintenance, repairs, replacements, and general upkeep of facilities in line with contractual requirements.
9. Conducting first-line investigations into building faults, isolating issues, and referring to relevant engineers or contractors.
10. Delivering maintenance within the SI7 system according to BT specifications.
11. Optimizing asset life and system performance while maintaining CAFM system data integrity.
12. Consulting with CBRE SMEs for support on CAFM, Fire, Water, QHSE issues.
13. Managing subcontractors and ensuring quality checks.
14. Ensuring statutory compliance for maintenance works.
15. Maintaining current and complete on-site documentation.
16. Reviewing and updating asset data and managing warranties and defects.
17. Reporting issues to the AOM.

Person Specification:

• Knowledge in multiple disciplines (mechanical, electrical, public health, water, gas), with expertise in at least one, supported by trade or professional qualifications.
• Excellent communication skills.
• Customer-focused mindset.
• Thorough understanding of health and safety in FM.
• Teamwork and leadership abilities.
• Planning, organizing, and executing skills.
• Risk management awareness.
• Adaptability and responsiveness.
• Proven track record in managing technical operations to high standards.
• Self-motivated and committed to personal development.
• Innovative mindset, especially within the Better Workplace Programme.
• Proficiency in producing reports using Microsoft Office, Tableau, SI7, PowerBI.
• Strong commercial and financial skills related to operations.

Why CBRE?

Salary & Benefits: Competitive salary and comprehensive benefits supporting your health and wellbeing.

Learning & Development: Access to LinkedIn Learning, internal career pathways, and Talent Coach.

Values-Based Culture: Emphasizing Respect, Integrity, Service, and Excellence.

Positive Work Environment: Over 74% of colleagues recommend CBRE as a great place to work.

Volunteering Days: 2 paid days per year.

Exclusive Discounts: Nuffield gym memberships, restaurant discounts.

Our mission: To build a world-class business through exceptional service and people.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industry: Repair and Maintenance