Technical Supervisor

Veolia; East Midlands; On-site; GBP 38,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Technical professional to join their Dewatering & Maintenance solutions team. This role involves supporting contract managers, supervising field engineers, and liaising with customers to ensure high-quality service delivery. With a focus on building accurate quotes and managing multiple priorities, you'll play a vital part in enhancing operational efficiency. The company is committed to sustainability and inclusivity, offering a supportive environment where you can thrive and make a meaningful impact. Join this forward-thinking organization and help shape a better future for communities and the environment.

Benefits

25 days of annual leave

Access to pension scheme

Free physiotherapy service

Discounts on groceries and retailers

Support for physical, mental, and financial health

Ongoing training and development opportunities

Qualifications

• Experience in engineering service environments and providing quotations.
• Adept at using databases and spreadsheets for business management.

Responsibilities

• Support contract managers in delivering client contracts effectively.
• Supervise Field Engineers and manage customer communications.
• Build accurate quotes and ensure compliance with health and safety.

Skills

Business management systems

Technical principles

Engineering service experience

Quotations and estimates

Customer relationship management

Multi-priority management

Job description

Ready to find the right role for you?

Salary: Up to 38,500 per annum plus bonus and Veolia benefits

Hours: 8am - 5pm Monday - Friday, 42.5 hours per week

Location: Holmewood, Chesterfield, S42 5UY

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who sees the world in a similar way, to take up an exciting Technical role in our Veolia Dewatering & Maintenance solutions team.

Because of our responsibility when it comes to leading change, resourcing takes every single one of us, and this is how you can play your part. And if you're keen to see the difference you can make, this role will suit you perfectly.

It doesn't matter if you're looking to overhaul the industry, or just do a good day's work. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• 25 days of annual leave
  
• Access to our people's pension scheme
  
• Free physiotherapy service
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  

What you'll be doing:

• Supporting North Contract Managers in the day to day delivery of client contracts
  
• Supervising and supporting Field Engineers and Service Coordinators with technical enquiries
  
• Implementation of work schedule once approved
  
• Day to day customer liaison
  
• Co-ordinate quote requests from the South area for service, remedial's, and minor to medium project works
  
• Build accurate and timely quotes for submission to customers which can include scoping exercises on site
  
• Identify and source materials and equipment required for quotes and ultimately job creation.
  
• Consider Health and Safety aspects of the job when building quotes with a view of producing RAMS where appropriate
  
• Maintains administration systems to manage to track work preparation in real time (Enquiry Log, Resource management system, Customer management systems and so on)
  
• Compiles information to feed into contract management and coordination processes as demanded by the customer
  
• Communicates with customers regarding quotes using customer systems other related administration tools
  
• Liaises with Service Coordinators and Contract Managers to ensure all job requirements are met
  

What we're looking for:

• Adept at utilising business management systems including databases and spreadsheets.
  
• Understanding of technical principles
  
• Previous experience of working in an engineering service environment
  
• Experience of providing quotations, estimates, or procurement
  
• Proven track record of understanding and working with customers and other stakeholders in a fast-paced changing environment
  
• Able to effectively deal with multiple priorities to achieve the most efficient outcomes whilst remaining focused on customer expectations

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.