Technical Specialist | Johnson & Johnson MedTech | Electrophysiology | South West

Johnson & Johnson; Bristol; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Electrophysiology Technical Specialist to drive sales and provide clinical expertise in the Bristol & Southwest region. This role involves delivering customer training, supporting innovative procedures, and building strong relationships with key clinical partners. The ideal candidate will possess a background in biomedical engineering and clinical support, along with excellent communication skills and a passion for improving patient outcomes. Join a forward-thinking company that values your contributions and offers a supportive environment for your career growth and personal well-being.

Benefits

Competitive compensation package

Tailored benefits

Promotes physical and mental well-being

Qualifications

• Minimum bachelor's degree in biomedical engineering required.
• Proven clinical support experience in medical devices.

Responsibilities

• Deliver sales targets and provide clinical support in Electrophysiology.
• Train customers on the CARTO 3 Navigation System.

Skills

Clinical support experience

3D mapping experience

Excellent listening skills

Self-disciplined and organized

Team player

Problem-solving

Influencing skills

Verbal and written communication

Education

Bachelor's degree in biomedical engineering

Master's degree in biomedical engineering

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Job Description - Technical Specialist | Johnson & Johnson MedTech | Electrophysiology | South West (2506229352W)

Johnson & Johnson is currently seeking an Electrophysiology Technical Specialist to cover the Bristol & Southwest region.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.

Purpose of the role:

• The key objective of this role will be to deliver the sales target within the identified geographic area, meeting all strategic and business objectives, delivering product and customer training plans, and providing the highest level of clinical and customer support in line with coordinated account team plan.
• Required to achieve agreed objectives and targets as outlined in the annual performance cycle.
• Support, promote and upsell CARTO 3 procedures and thereby growing catheter utilisation in Electrophysiology, aligned with the Business Plan.
• Provide clinical and technical expertise for coverage of cases performed with the CARTO 3 Navigation System.
• Deliver your customer training plan and effectively transfer knowledge to empower customers to use Biosense kit effectively and independently.
• Follow mandatory training and attend local and abroad training programmes to maintain and develop knowledge required to fulfil your job effectively.
• Execute on key marketing strategies to include the successful roll out of new products and innovations in partnership with the regional New Technology Specialists.
• Contribute to develop innovative activities to achieve sales targets and to allow the franchise to gain market share and differentiate from competition.
• Maintain and develop firm business relationships with your Key Opinion Leaders and other strategically important clinical and economic partners.
• Develop in depth understanding of the needs and objectives of customers on all levels - both clinical and non-clinical partners, to develop tailored solutions, which improve sales for Biosense Webster.
• Maintain knowledge of competitor's products and strategies in the local market.

Qualifications

• A minimum of a bachelor’s degree is required, master’s degree preferred in biomedical engineering.
• Proven experience as a clinical support specialist within the medical device field.
• 3D mapping experience.
• Proficient in English both verbal and written communication.
• Excellent listening skills. Ability to build positive relationships quickly.
• Self-disciplined, organised, and able to take ownership and responsibility for business objectives and your own time management.
• Highly motivated and a desire to succeed in a fast paced role.
• A team player and entrepreneurial problem solver.
• Ability to positively influence thinking, behaviour and gain dedication.
• Trained to apply sophisticated Microsoft package skills: Word, Excel, PowerPoint, and Outlook.
• Full & clean driving license.

Who will you be working with:

You will work closely with your Sales Specialist colleagues, to drive business plans for your territory. Reporting to the Regional Sales Manager, you will be encouraged to collaborate with other members of the Regional team, such as New Technology Specialists and other Technical Specialists, in order to optimize customer experience and improve sales and take share opportunities.

What’s in it for YOU?

It’s important to us that you feel you can bring your whole self to work; at Johnson & Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. You will receive a competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life.