Technical Specialist, Infrastructure Services

BT Security; Cheltenham; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading security firm in the UK is looking for a Network Engineer to design, implement, and maintain network infrastructure for various clients. Responsibilities include managing installations, supporting ongoing systems, and collaborating with technical teams. Candidates should have strong networking skills, a Cisco CCNA certification, and exceptional interpersonal abilities. This role offers a competitive salary and numerous benefits, including a robust pension scheme and training opportunities.

Benefits

Competitive salary

BT Pension scheme with employer contribution

On-call allowance

25 days annual leave

Flexible benefits including healthcare

World-class training and development opportunities

Equal family leave from January 2025

Enhanced women’s health support

24/7 private virtual GP appointments

Carer’s leave

Discounted broadband and mobile packages

Access to retail discounts

Qualifications

• Undertake engineering activities that contribute to the delivery of client technical requirements.
• Assist with technical decisions that influence project success.
• Strong interpersonal skills to operate in challenging customer environments.

Responsibilities

• Undertake routine daily activities related to system design and maintenance.
• Implement new network technology for strategic enterprise connectivity.
• Manage installation and testing of network hardware and systems.

Skills

Network Delivery

Network Implementation

Network Configuration

Network Security

Troubleshooting

Education

Cisco CCNA certification or equivalent experience

Job description

Overview

Recruiter: Krystle James

Hiring Manager: Melvyn Markham

Career Grade: D

Internal Closing Date: 30/09/25

Job location: London, Ipswich, Sheffield, Cheltenham or Manchester. Onsite (5 days field based/on client site). Monday-Friday 37.5 hours per week. You will need to be eligible to obtain DV Clearance before starting this role. You will need to have lived in the UK for 10+ years to be eligible.

Company: BT Security – We protect networks by dealing with thousands of cyber-attacks daily and work on rare projects with governments and global clients. This role is part of a specialist security team focused on national infrastructure and safe digital connections.

Why this job matters

We help BT fulfil its global regulatory obligations, supported by our close relationship with customers and our technical teams. We develop and maintain innovative solutions to meet customer problems. You will contribute to the design, deployment, and maintenance of bespoke systems, support and collaborate with colleagues and customers, and contribute to innovation and process improvements.

What you'll be doing

1. Undertake routine daily activities and be accountable for system design, build, testing, validation, maintenance, and ongoing support of network infrastructure components.
2. Implement new and enhanced network technology that aligns to customers' strategic direction for enterprise and remote site connectivity.
3. Manage the installation, testing, and setup of new network hardware (physical and virtual) including firewalls, routers, switching, monitoring, and related systems.
4. Participate in technology lifecycle planning, including contributing to technology roadmaps and Network Health Assessments.
5. Deliver documentation, knowledge transfer and training to successfully land new solutions into the support organisation.

Essential Skills

• Network Delivery
• Network Implementation
• Network Configuration
• Network Security
• Troubleshooting

What we'd like to see on your CV

Technical Skills:

• Undertake engineering activities that contribute to the delivery of client technical requirements, deploying optimal network and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals

• Assist with technical decisions that influence the success of projects and team objectives.

• Strong interpersonal skills to operate within a complex and challenging external customer environment

• Cisco CCNA or higher certification or equivalent experience

Benefits

• Competitive salary
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• On-call allowance (Depending on job role requirements)
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV packages
• Access to 100s of retail discounts including the BT shop

Note: This job posting includes an equal opportunities statement and flexible working notes. We offer reasonable adjustments for the selection process if required.