Technical Solutions Consultant (f/m/d)

Edmund Optics; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a leading optics company as a Product Support Engineer, providing technical expertise and support to customers in Europe. This role requires fluency in both German and English, alongside a relevant Bachelor's degree. Competitive salary and numerous benefits offered in a collaborative team environment.

Benefits

Company pension scheme

Private medical & dental insurance

Extensive training and development opportunities

Subsidized gym membership

Cycle to Work scheme / Jobbike program

Company events

Qualifications

• Fluent in German and English is required.
• Strong communication and problem-solving skills needed.

Responsibilities

• Providing technical assistance and product recommendations.
• Handling customer inquiries effectively.
• Collaborating with teams for marketing support.

Skills

Problem Solving

Communication

Education

Bachelor's degree in Science or Engineering

Tools

MS Office

Job description

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics, and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.

We're on the lookout for a Product Support Engineer - German Speaker (f/m/d) based in York, UK, Mainz, Germany, or Lyon, France. As a key player in our customer support team, you'll be the go-to expert for technical assistance in Europe. Your responsibilities will include helping customers select the perfect product, managing accounts, and participating in projects like writing articles or designing demos.

Essential Functions:

• Providing technical assistance and product recommendations
• Handling customer inquiries
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

We welcome applicants who meet the following criteria:

• Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics, or Electrical Engineering
• Fluent in German and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What We Offer:

Join Edmund Optics and enjoy a competitive salary along with benefits such as:

• Company pension scheme
• Private medical & dental insurance
• Extensive training and development opportunities
• Subsidized gym membership
• Cycle to Work scheme / Jobbike program
• Company events

This position is office-based and can be located in York, UK; Mainz, Germany; or Lyon, France, depending on your preference.

If you're ready to dive into the world of optics and make a difference, apply now and help us shape the future!