TECHNICAL SERVICES TECHNOLOGIST - FMCG

SmithCarey Ltd; Norwich; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Join a leading European food group as a Technical Services Technologist. You’ll manage product specifications for major customers, ensuring compliance with industry standards like HACCP and BRC. Ideal for candidates with a degree in Food Technology or similar, looking for growth in an innovative environment.

Qualifications

• Understanding of HACCP and BRC compliance.
• Experience in a technical specifications role within food manufacturing.
• Education to degree level preferred.

Responsibilities

• Manage and complete customer specifications using online systems.
• Organize documentation and contribute to HACCP plan admin.
• Work with technical team to meet deadlines and customer needs.

Skills

Understanding of technical product specifications

Customer service

Communication

Problem-solving

Education

Degree in Food Technology or Culinary Arts

Job description

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South of Norwich, with some home working flexibility

Competitive basic, including bonus + range of benefits

THE COMPANY

Our client is a highly successful 100+ year European food group, producing market-leading ingredients sold across Grocery Retail, Foodservice and to Food Manufacturers. As a family business, they’ve grown into a global leader through continuous investment in agriculture, innovation, and a passion for delivering great-tasting products.

Recognised as a Great Place to Work, this purpose-driven organisation is built on strong values, sustainability, and care — for people, the planet, and the food we enjoy.

This is an exciting opportunity to join a company where tradition meets innovation, and where your contribution can truly make a difference. As part of their continued investment for growth in the UK market, they are now looking to appoint a Technical Services Technologist reporting to the Technical Services Manager, who has the potential to grow and develop within the company.

THE POSITION

Reporting to the Technical Services Manager, as Specifications & Technical Assistant your role has a major influence on the smooth running of the department. As part of the technical team, you will be responsible for the end-to-end process of instigating and managing through the technical product specifications for major customers in B2B food manufacturing and leading grocery multiple retailers, covering such day-to-day tasks as:

• Completing customer specifications using their various online systems and Word / Excel documents
• Managing timeframes and deadlines both internally and with customers
• Organising and housekeeping of all relevant documentation and systems
• Contributing to HACCP plan admin and BRC certifications

This is a pivotal role within the company, requiring a confidence to work independently and as part of a team, customer facing and liaising with internal colleagues in the UK, France and Spain.

ABOUT YOU

Ideally educated to degree level, you have previously been in a technical specifications role, within a food manufacturing company, where you have developed a good understanding in all aspects of managing technical product specifications through for major customers.

Now, you are looking to step up your career with a new challenge, to apply your experience in the exciting and progressive category of food ingredients. You are familiar with the various processes, systems and legal requirements specific to this role, including a working knowledge of HACCP and BRC. Alternatively, you may have just completed a Food Technology/Culinary degree and are looking for your first technical role in the food industry (full training will be provided).

You are an outgoing, friendly ‘people’ person who really enjoys working as part of a small team. You are professional, adaptive to change and new ideas, proactive and work to high standards with strong personal integrity and values. Above all, you have the drive and determination to deliver in this important role, and also to progress into a more senior role in the future.

Can you bring passion and dynamism to this innovative business? Do you have what it takes to be the ultimate organiser and driver of all things technical, to provide an unrivalled level of service for your customers and colleagues? If this sounds like the opportunity you’ve been waiting for, please forward your CV, quoting reference number MS/2557 together with details of your current benefits package to [e-mail] or call Mark Smith on 07747 847214 for a confidential discussion.

Applications closing date 16th June 2025.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Production

• Industries

  Food and Beverage Manufacturing

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