Technical Service Technologist (m/w/d)

Ingredion Germany GmbH; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading global provider of ingredient solutions in the food industry is seeking a Technical Service Technologist. This role involves providing technical support, developing innovative solutions, and fostering strong customer relationships. Ideal candidates will be highly analytical, self-motivated, and possess a relevant degree, alongside experience in R&D or Technical Service.

Qualifications

• Experience in R&D or Technical Service in specialty food ingredients.
• Fluency in English, both written and spoken.
• Willingness to travel regularly within Europe.

Responsibilities

• Act as technical liaison for selected accounts, organizing visits and trials.
• Lead technical activities to develop concepts and demonstrate functionalities.
• Collaborate with sales and technical teams to develop business strategies.

Skills

Analytical Skills

Communication Skills

Presentation Skills

Collaboration

Problem Solving

Education

Degree (BSc or MSc) in Food Technology

Equivalent qualification in relevant discipline

Job description

Social network you want to login/join with:

Technical Service Technologist (m/w/d), Manchester

col-narrow-left

Client:

Ingredion Germany GmbH

Location:

Manchester, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

2db5396945f5

Job Views:

3

Posted:

02.06.2025

Expiry Date:

17.07.2025

col-wide

Job Description:

Thank you for your interest in our Technical Service Technologist positions at Ingredion! Currently, we are not actively hiring, but always keen to connect with talented people like yourself. Please complete the application and share your CV. When a position becomes available, our Talent Acquisition team will contact you directly to discuss.

The Senior Technical Service Technologist, Category Dairy and Dairy, represents Ingredion and provides technical support including on-site visits, development of new concepts, and bringing the latest innovations and products to strategic and partner dairy customers and all internal sales channels.

The incumbent is responsible for identifying project opportunities at select accounts, developing solutions to address specific needs, working towards successful commercial implementation, and strategic customer relationship building.

In addition, the Senior Technical Service Technologist is responsible for collaborating, planning, and conducting laboratory trials to identify product innovation and create formulations demonstrating the value of our solutions.

Company Background:

Ingredion is a global Fortune 500 provider of ingredient solutions that touch millions of lives every day. With over 19,000 customers in 120 countries, we create solutions that help nourish, comfort, and delight people worldwide. We are proud to source our strength from nature. That’s why we’re growing sustainably, with an industry-leading product portfolio including plant-based proteins, sugar alternatives, and clean ingredients that meet changing consumer needs while protecting our planet. Although best known for our food ingredients, we are much more than a food business. We co-create bespoke solutions with our customers across various industries, driven by relentless curiosity. We anticipate industry trends and harness the potential of people, nature, and technology to improve lives.

We don’t just make ingredients. We create possibilities. Be What’s Next with us.

Core Responsibilities:

1. Customer Technical Support – Act as technical liaison for selected accounts, managing requests and opportunities effectively. Organize visits to customers and from customers at Ingredion Idea Labs, planning trials, meetings, and venues. Utilize laboratory and pilot plant equipment to conduct trials, evaluate products, and diagnose problems. Review customer processes and formulations to make timely recommendations for cost savings, quality improvements, or product innovation.
2. Application Development – Lead technical activities to develop concepts and demonstrate innovative ingredient or food system functionalities in identified sub-applications. Propose ideas and utilize customer feedback for new concept development or improvements.
3. Business Development – Collaborate with sales and technical teams to develop business, update, and execute technical strategies. Build strong relationships within customer organizations.
4. Knowledge Sharing and Management – Record and share relevant customer activities and project updates using designated knowledge management tools.
5. Values and Purpose – Demonstrate leadership in our EHS program, Continuous Improvement, and Customer Excellence initiatives.

Qualified candidates will have:

Mandatory requirements:

• Degree (BSc or MSc) or equivalent in Food Technology, Food Engineering, or relevant discipline
• Experience in R&D, Technical Service, or Applications in specialty food ingredients
• Applied knowledge of interactions of food ingredients, systems, and processing
• Understanding of equipment and technologies for laboratory and pilot trials
• Excellent analytical, monitoring, and reporting skills
• Fluency in English, both written and spoken
• Willingness to travel regularly within Europe
• Desirable: Advanced knowledge of dairy and dairy alternatives food processes, ingredient functionality, and interactions
• Desirable: Second European language

Required behaviors and skills:

• Self-motivated, proactive, and responsible
• Strong presentation, questioning, listening, and communication skills
• Excellent planning and organizational skills
• Business-focused and results-oriented
• Curious, creative, and adaptable
• Enjoys collaboration and finding innovative solutions
• Knowledge-sharing mindset
• Reliable and flexible, capable of reorganizing workload quickly