Technical Sales Trainee - Plumbing & Heating

Advanced Water Company; Pershore; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Healthcare cash plan

Life assurance

Pension contributions

Job summary

Advanced Water Company, a specialist distributor in plumbing and heating, is seeking a Trainee Sales Advisor to join the Internal Sales team. You will provide technical sales support to customers across the UK, answering questions and guiding product selection.

The role offers structured training to build knowledge in plumbing and heating products and develop sales skills. Whether a recent graduate or someone keen to learn about technical products, you’ll grow through hands-on experience, with

Qualifications

• Degree or technical qualification, or strong interest in developing a technical career.
• Excellent communication and listening skills.
• Logical, problem-solving approach with attention to detail.
• Confident using IT and learning new systems.
• Ambition to learn, develop and progress.
• Reliable, organised and able to work as part of a team.

Responsibilities

• Support customers by phone, email, WhatsApp and Live Chat.
• Understand customer requirements and recommend the right products.
• Develop technical knowledge across plumbing and heating products.
• Assist with product identification, specification and basic fault diagnosis.
• Process customer enquiries and orders accurately using our ERP system.
• Identify sales opportunities and pass leads to our Area Sales team.
• Build strong relationships with customers and deliver exceptional service.
• Work closely with the wider sales team to support business growth.

Skills

Excellent communication

Listening skills

Logical problem-solving

Attention to detail

IT proficiency

Ambition to learn

Teamwork

Education

Degree or technical qualification

Tools

ERP system

Job description

Advanced Water Company, a specialist distributor in plumbing and heating, is seeking a Trainee Sales Advisor to join the Internal Sales team. You will provide technical sales support to customers across the UK, answering questions and guiding product selection.

The role offers structured training to build knowledge in plumbing and heating products and develop sales skills. Whether a recent graduate or someone keen to learn about technical products, you’ll grow through hands-on experience, with