Technical Sales Trainee - Plumbing and Heating

Advanced Water Company; Pershore; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Healthcare Cash Plan

Life Assurance

Pension Contributions

Holiday Allowance

Annual Bonus

Job summary

Advanced Water Company is a specialist distributor in plumbing and heating, operating nationally in the UK. We are seeking a Trainee Sales Advisor to join the Internal Sales team, providing technical sales support to customers.

This role offers training to develop knowledge, with opportunities to progress in technical sales across the UK market. You’ll support customers by phone, email, WhatsApp and Live Chat, learn product identification, specification and basic fault diagnosis, and process

Qualifications

• Requires a degree or technical qualification or strong interest in developing technical career.
• Excellent communication and listening skills to support customers.
• Logical, problem-solving approach with attention to detail.

Responsibilities

• Answer customer enquiries by phone, email, WhatsApp and Live Chat.
• Understand requirements and recommend the right products.
• Develop technical knowledge across plumbing and heating products.
• Assist with product identification, specification and basic fault diagnosis.
• Process orders accurately using ERP system.
• Identify sales opportunities and pass leads to Area Sales team.
• Build relationships and deliver high-quality service.
• Collaborate with the wider sales team to support growth.

Skills

Communication skills

Listening skills

Problem solving

IT literacy

Attention to detail

Team player

Degree/technical qualification

Ambition to learn

Education

Degree/technical qualification

Job description

Advanced Water Company is a specialist distributor in plumbing and heating, operating nationally in the UK. We are seeking a Trainee Sales Advisor to join the Internal Sales team, providing technical sales support to customers.

This role offers training to develop knowledge, with opportunities to progress in technical sales across the UK market. You’ll support customers by phone, email, WhatsApp and Live Chat, learn product identification, specification and basic fault diagnosis, and process