Technical Sales Representative - UGC West

Master Builders Solutions; High Wycombe; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Fully maintained company vehicle

Company laptop and phone

Performance-based incentives

Job summary

Master Builders Solutions based in High Wycombe is seeking a dedicated Sales Support professional. In this role, you will promote our products and services while managing key accounts primarily in the mining sector.

Your responsibilities include delivering technical support and building relationships with industry stakeholders. Applicants from diverse backgrounds, including university graduates or tradespeople looking to enter sales, are encouraged to apply. The position offers competitive compensation and growth opportunities.

Qualifications

• Must pass pre-employment medical and National Police Check.
• Outgoing personality with excellent relationship-building skills.
• Ability to travel to regional locations as required.

Responsibilities

• Provide sales support, managing key accounts across the mining industry.
• Deliver technical support and customer training on products.
• Build relationships with decision-makers in tunnelling and mining.

Skills

Relationship-building

Problem-solving

Knowledge of construction industry

Technical sales understanding

Education

University graduates in relevant field

Trade/Construction workers transitioning into sales

Tools

Salesforce or similar CRM

Job description

Build your career with Master Builders Solutions and be part of a dynamic and rewarding journey!

About Master Builders Solutions Australia

Master Builders Solutions is a leading provider of advanced construction solutions globally. With our innovative products and technical expertise, we are dedicated to helping our customers achieve their goals. Join our team and contribute to the growth and success of our company. To learn more about Master Builders Solutions, please visit our website: https://master-builders-solutions.com/en-au/.

Our key businesses in Australia focus on Ad‑mixtures, Concrete Solutions, Concrete Repair and Protection, Infrastructure & Underground Construction (Mining & Tunnelling applications).

Responsibilities

Reporting to the Western States Sales Manager, you will play a pivotal role in promoting our products and services, managing key accounts, and supporting clients with technical solutions across the mining industry.

You’ll work both independently and collaboratively, engaging with internal stakeholders and external partners such as consulting engineers, decision‑makers, and industry associations.

Key Responsibilities Include

• Provide comprehensive sales support to key customers and industry stakeholders.
• Deliver technical support and customer training (both theoretical and practical) on products and applications.
• Identify, engage, and build relationships with key decision‑makers and influencers among tunnelling and mining stakeholders.
• Manage customer complaints and resolve on‑site issues promptly and professionally.
• Represent Master Builders Solutions at industry events, product trials, demonstrations, and trade shows.
• Work collaboratively with the wider sales team to promote the full product range, maximizing up‑sell and cross‑sell opportunities.
• Collaborate regularly with customer service and technical support teams to ensure seamless delivery of customer requirements.
• Actively seek opportunities to specify MBS admixture products such as fibres and water‑proofers in projects with key customers, consultants, engineers, and contractors.

Requirements

• Must be able to pass a pre‑employment medical (including Drug and Alcohol testing) and a National Police Check.
• Travel to regional locations as required.
• Understanding of Construction industry/processes/technologies.
• Outgoing personality with excellent relationship‑building skills.
• Strong practical sense and problem‑solving abilities.
• Ability to work closely with a supportive team and willingness to undergo training.
• Positive outlook, good work ethic, and ability to build relationships.

Preferred But Not Essential

• Construction Chemical/Concrete industry background.
• Sales industry experience.
• Knowledge of Salesforce or similar CRM.

Qualifications

• University graduates keen on entering the workforce and launching a career in the construction industry are encouraged to apply.
• Trades/Construction workers interested in transitioning into sales are also welcome.
• Current sales people looking to transition into a Technical Sales role.

Benefits

• Full range of training and upskilling to ensure you are set up for success.
• Fully maintained company vehicle, company provided phone and laptop.
• Competitive compensation based on relevant experience and industry knowledge.
• Opportunities for career growth and development within a rapidly growing organization.
• Strong brand support and technical training to set you up for success.
• Be part of a globally recognized leader driving innovation in construction materials.
• Performance-based Incentives & rewards.

Join Master Builders Solutions and become part of our successful team! Apply now and take the next step in your career. Please include your resume and a cover letter highlighting your relevant skills and experience.

We believe in empowering our employees to make informed decisions based on their experiences, taking ownership of their responsibilities, and driving positive action towards rewarding goals. Regardless of your role, we encourage you to provide leadership and contribute to the success of our company.