Technical Sales Manager

Shillito Group; Hull and East Yorkshire; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Reward Gateway discounts

Employee Assistance Programme (EAP)

Subsidised gym membership

Job summary

Shillito Group is seeking an on-site Technical Sales Support professional in Anlaby, Hull. You will deliver product demonstrations, provide training, and guide customers and distributors on selection, installation and operation of our products.

The role emphasizes maintaining a robust sales pipeline in Salesforce and identifying new commercial opportunities. You will lead technical responses to bids and tenders, Troubleshoot issues, and collaborate with the sales team to support pre- and

Qualifications

• Experience in technical sales, sales support, engineering or a similar customer-facing technical role.
• Ability to understand technical products and explain product selection, installation, operation and servicing clearly.
• Confident delivery of product demonstrations, training and technical presentations.
• Strong customer relationship, communication, presentation and influencing skills.
• Commercial mindset with the ability to identify and support new business opportunities.
• Able to support trials, roll-outs and implementation activities
• Able to lead or take ownership of technical responses for bids and tenders.
• Strong problem-solving, organisation and prioritisation skills.
• Able to work proactively and independently while collaborating with customers, distributors and internal teams.
• Able to work full-time on site in Anlaby, Hull; remote working is unavailable.
• Relevant technical, engineering or sales qualification and/or demonstrable practical experience in a related field.
• Experience using Salesforce or a similar CRM to maintain an accurate sales pipeline.

Responsibilities

• Deliver product demonstrations, technical presentations and customer training.
• Provide expert guidance on product selection, installation, operation and servicing to customers and distributors.
• Support customer trials, roll-outs and implementation activities, troubleshooting technical issues as they arise.
• Lead or take ownership of technical responses to bids, tenders and formal customer enquiries.
• Work with the sales team to identify and develop new commercial opportunities and support pre- and post-sales activities.
• Build and maintain strong customer and distributor relationships; respond to customer and service enquiries.

Skills

Technical sales

Customer-facing

Presentation skills

CRM Salesforce

Communication

Problem-solving

Organisation

Independent work

Team collaboration

Tools

Salesforce

Job description

Overview

Provide expert technical sales support for products: lead product demonstrations, deliver customer training and technical presentations, support trials and roll-outs, and own technical responses for bids and tenders. The role carries commercial responsibility to identify and support new business opportunities while maintaining an accurate sales pipeline through Salesforce.

Key responsibilities

• Deliver product demonstrations, technical presentations and customer training
• Provide expert guidance on product selection, installation, operation and servicing to customers and distributors.
• Support customer trials, roll-outs and implementation activities, troubleshooting technical issues as they arise.
• Lead or take ownership of technical responses to bids, tenders and formal customer enquiries.
• Work with the sales team to identify and develop new commercial opportunities and support pre- and post-sales activities.
• Build and maintain strong customer and distributor relationships; respond to customer and service enquiries.

What we are looking for

• Experience in technical sales, sales support, engineering or a similar customer-facing technical role
• Ability to understand technical products and explain product selection, installation, operation and servicing clearly
• Confident delivery of product demonstrations, training and technical presentations
• Strong customer relationship, communication, presentation and influencing skills
• Commercial mindset with the ability to identify and support new business opportunities
• Able to support trials, roll-outs and implementation activitiesli>
• Able to lead or take ownership of technical responses for bids and tenders
• Strong problem-solving, organisation and prioritisation skills
• Able to work proactively and independently while collaborating with customers, distributors and internal teams
• Able to work full-time on site in Anlaby, Hull; remote working is unavailable
• Relevant technical, engineering or sales qualification and/or demonstrable practical experience in a related field
• Experience using Salesforce or a similar CRM to maintain an accurate sales pipeline

Package and benefits

• Access to Reward Gateway employee discounts and perks
• Employee Assistance Programme (EAP)
• Subsidised gym membership