Technical Publications Engineer

Wrightbus; Ballymena; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Discretionary bonus

Life Insurance

Medicash scheme

Discount with local businesses e.g.Gal

Free car parking

Canteen

Career progression

Professional development

Flexitime

Job summary

Wrightbus is seeking a Technical Publications Engineer to ensure a complete suite of technical manuals for customer and internal use. You will maintain supplier docs, handle queries, and proactively communicate bulletin information to stakeholders.

Role involves documenting information per ISO standards, designing customer-friendly booklets, and liaising with engineering, quality and legal teams to ensure accuracy and compliance.

Qualifications

• Level 3 NVQ or equivalent in Automotive Engineering or Technical Writing.
• Experience in producing engineering technical manuals.
• Familiarity with CAD drawings and bills of materials.

Responsibilities

• Ensure all bus contracts have a suite of technical manuals for customer and internal use.
• Maintain up-to-date supplier documentation, handle related queries, and communicate bulletin information to stakeholders.
• Communicate defect resolution updates to customers via TSBs.
• Address technical email queries promptly.
• Document all relevant information in accordance with ISO standards.
• Design and create customer-friendly booklets covering operation, safety and maintenance.
• Maintain document control and version management.
• Implement and maintain document control systems and standards.
• Liaise with engineering, quality and legal teams to ensure accuracy and compliance.

Skills

Technical writing

Document control

Communication

ISO standards

Education

Level 3 NVQ or equivalent in Automotive Eng./Tech Writing

Tools

CAD drawings

Microsoft Office

Document management systems

Job description

The Job Summary

Wrightbus is the fastest growing production company in Europe. We are looking for a Technical Publications Engineer to join our team, to ensure all bus contracts have a complete suite of technical manuals for customer and internal use.

The Role

• Ensure all bus contracts have a suite of technical manuals available for customer and internal use.
• Maintain up-to-date supplier documentation, handle related queries, and proactively communicate bulletin information to all stakeholders
• Communicate defect resolution updates to customers via TSB’s
• Ensure all technical related email queries are handled daily in a prompt and effective manner
• To fully document all relevant information in accordance with ISO standards
• Assist in designing and creating customer-friendly booklets covering, basic operation instructions, safety information, maintenance schedules etc.
• Maintain document control and version management
• Implement and maintain document control systems and standards
• Liaise with engineering, quality, and legal teams to ensure accuracy and compliance

The Requirements

• Level 3 NVQ or equivalent in Automotive Engineering or Technical Writing

OR

• 5 years recent relevant experience in bus/engineering industry in a similar role
• Experience in the production of engineering technical manuals
• Experience in technical publications or engineering documentation
• Familiarity with CAD drawings and bills of materials
• Proficiency in Microsoft Office and document management systems.
• Ability to read and interpret technical information & engineering drawings
• Implementation and maintenance of document control systems and standards

The Benefits

• Discretionary bonus
• Life Insurance
• Medicash scheme
• Discount with local businesses e.g. Galgorm Spa Resort and McAtamney’s.
• Free car parking
• Canteen
• Career progression
• Professional development
• Flexitime

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