Technical Project Manager Operations · London ·

WALR; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Technical Project Manager to oversee Full-Service Projects. The ideal candidate will thrive in fast-paced environments, ensuring client satisfaction while managing project elements, budgets, and team mentorship. Join us to shape the future of business through innovation and dedication.

Qualifications

• At least 5 years in market research.
• Proven project management or scripting experience.
• Experience with global clients in fast-moving sectors.

Responsibilities

• Lead end-to-end project management for clients.
• Manage budgets and support bidding activities.
• Mentor team members and advise clients on technology.

Skills

Project Management

Communication

Analytical Thinking

Time Management

Client Focus

Adaptability

Tools

SPSS

Forsta

MS Office

Slack

Job description

About Walr:

Walr is a data creation company supporting insight professionals globally. We specialize in reaching diverse audience segments, leveraging proprietary technology, and offering bespoke services. Our comprehensive suite of tools, backed by industry professionals, includes efficient data collection, intuitive visualization and reporting, and transparent advice. Walr aims to simplify and accelerate the research process through innovative methods.

As a rapidly growing company and recipient of awards such as Best Workplace in Tech and Wellbeing, we offer more than jobs — we invite you to shape our journey. Join us to be part of a culture of empowerment and growth, and help us redefine the future of business.

About The Role:

The Technical Project Manager at Walr will oversee the planning, execution, and delivery of Full-Service Projects for clients. We seek someone who thrives on ownership, excels in fast-paced settings, and collaborates directly with clients—making decisions that ensure exceptional satisfaction.

This role involves project ownership, serving as the primary technical expert and guide for clients who require flexibility, guidance, and top-tier service.

Key Responsibilities:

1. Lead end-to-end project management, acting as the main contact from initiation through data delivery.
2. Manage and oversee all project elements, ensuring quality and responsibility.
3. Become a regional expert in the Walr platform, promoting our solutions.
4. Ensure execution aligns with standards and success metrics.
5. Implement process improvements and best practices.
6. Manage budgets effectively and support bidding activities.
7. Mentor team members, fostering knowledge sharing.
8. Advise clients on Walr technology and address challenges proactively.
9. Escalate issues appropriately, maintaining a strong understanding of our services.

Desired Experience:

• At least 5 years in market research.
• Experience with scripting platforms like Forsta or similar.
• Understanding of data workflows and collection lifecycle.
• Knowledge of SPSS.
• Experience in questionnaire design and logic.
• Proven project management or scripting experience in similar environments.
• Experience with global clients in fast-moving sectors.
• Knowledge of sampling and field practices is a plus.
• Proficiency with MS Office, Slack, etc.
• Strong project management, communication, and administrative skills.
• Technical acumen.

Desired Skills & Attributes:

• Self-Awareness: Recognizes personal strengths and weaknesses, embraces feedback, and contributes positively.
• Communication: Clear, concise, and able to simplify technical language.
• Time Management: Organized, adaptable, and proactive in overcoming obstacles.
• Client Focus: Committed to delivering value and service excellence.
• Professional Maturity: Respects diversity and demonstrates emotional intelligence.
• Teamwork: Builds relationships and collaborates effectively.
• Adaptability: Comfortable with change and ambiguity, making data-driven decisions.
• Commercial Awareness: Understands business impact and market context.
• Ownership & Multitasking: Manages priorities efficiently under pressure.
• Analytical Thinking: Solves problems with practical, data-driven approaches.
• Strategic Insight: Identifies opportunities and drives innovation with a client focus.

What We Value:

• We Delight through Dedication: Going above and beyond for clients with integrity and fairness.
• We Lead with Trust: Fostering an open, respectful environment that values our people.
• We Revel in Innovation: Embracing risks, learning from mistakes, and building the future.
• We Celebrate as A Team: Valuing contributions, investing in growth, and promoting inclusivity.
• We Are Empowered to Act Like Owners: Encouraging ambition, courage, and accountability in all employees.