Technical Programme Manager, Core Tech

Trainline

Greater London

On-site

GBP 81,000 - 99,000

Full time

11 days ago

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Benefits offered by this job

Private healthcare

Dental insurance

Work from abroad

Share purchase plan

EV scheme

Festive time off

Family-friendly benefits

Job summary

Trainline is seeking a Technical Programme Manager to coordinate delivery across Core Tech, aligning Workplace IT, Cyber Security, Production Operations, and Developer Experience. You’ll lead through people, manage roadmaps, dependencies, and risks while unblocking work with engineers and stakeholders in a fast-moving agile environment.

This hands-on role requires strong collaboration, clear communication, and a bias toward action in a hybrid-working setting.

Qualifications

Experience in technical programme or project management delivering complex software programmes.
Strong technical background enabling discussions across engineering, infra and security.
Hands-on programme management across multiple teams and stakeholders.
Excellent written and verbal communication with engineers and senior leaders.
Ability to build networks and drive outcomes without formal authority.
Comfort with agile ways of working and bias toward action.
Experience across Workplace IT, Cyber Security, Production Operations, or Developer Experience is a plus.
Familiarity with Jira and Confluence; relevant certifications valued.

Responsibilities

Lead as the primary programme lead for cyber security and coordinate delivery across the Core Tech cross-department programme.
Act as the connective tissue between departments, aligning backlogs into a coordinated programme.
Plan and coordinate complex cross-functional technical programmes with clear milestones and timelines.
Run the operating rhythm: stand-ups, planning sessions, reviews, and retrospectives.
Delve into technical details with teams to understand trade-offs and unblocked decisions.
Communicate status, risks and decisions clearly to engineers and senior stakeholders.
Contribute to continuous improvements with lightweight artefacts like roadmaps and RAID logs.

Skills

Technical programme management

Cross-team coordination

Agile / Scrum

Stakeholder management

Technical background

Education

PMP

Scrum

SAFe

Tools

Jira

Confluence

Job description

About us

Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

Great journeys start with Trainline

Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be.

Introducing the Trainline Core Tech Team

Trainline is on a mission to make rail and coach travel simpler and more accessible for millions of people. Behind every seamless customer experience sits Core Tech - the teams that keep our engineers productive, our platforms secure, and our operations running at pace. We're now looking for a Technical Programme Manager to coordinate delivery across our cross-departmental Core Tech programme, coordinating delivery across Workplace IT, Cyber Security, Production Operations, and Developer Experience.

This is a hands-on role for someone who leads through people, not process. You'll help maintain the plan, track dependencies, and keep the rhythm that keep multiple technical teams moving in the same direction - earning influence by getting into the detail with engineers and stakeholders, building trust, and unblocking work directly rather than through status reports alone. If you're energised by ambiguity, at home in fast-moving agile environments, and genuinely enjoy connecting people to get things done, we'd love to hear from you.

In this role as the Technical Programme Manager, you will

Work as the primary program lead for cyber security and coordinate delivery of the Core Tech cross-departmental programme, including the roadmap, milestones, cross-team dependencies, risks, and the reporting that gives leadership a clear and honest view of progress
Act as the connective tissue between Workplace IT, Cyber Security, Production Operations, and Developer Experience - running cadences and supporting artefacts, and working relationships that bring separate backlogs into a coordinated programme
Plan and coordinate complex, cross-functional technical programmes, translating strategy into clear milestones, owners, and timelines
Run the operating rhythm - stand-ups, planning sessions, reviews, and retrospectives - keeping agile teams focused and moving
Get into the technical detail with teams to understand trade-offs, pressure-test plans, and support informed decisions. Build strong, trust-based relationships across engineering, security, operations, and leadership, using those connections to unblock work quickly and elevate early where needed
Communicate clearly and consistently, surfacing status, risks, and decisions to both engineers and senior stakeholders and tailoring the message to the audience
Contribute to continuous improvement in how Core Tech teams plan and deliver, maintaining lightweight programme artefacts - roadmaps, RAID logs, and dependency maps - that teams genuinely find useful

We'd love to hear from you if you have

Experience in technical programme or project management, contributing to the delivery of complex programmes in a software or technology organisation
A good technical background that allows you to hold your own in engineering, infrastructure, or security conversations and reason about technical trade-offs
Experienced with hands-on programme and project management across multiple teams and stakeholders simultaneously
Strong communication skills, both verbally and in writing, with the ability to move fluidly between engineers and senior leaders
Ability to build networks and drive meaningful working relationships to get things done, including in environments where you hold no formal authority
A genuine comfort with agile ways of working, and the confidence to act with a bias toward action on incomplete information
Ideally, experience across one or more of Workplace IT, Cyber Security, Production Operations, or Developer Experience and platform engineering
It would be helpful if you have a background in a fast-scaling consumer or e-commerce technology business, familiarity with tools such as Jira and Confluence, or relevant certifications such as PMP, Scrum, or SAFe - though hands-on delivery always matters more than credentials

More information

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits.

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!

We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do

Think Big - We're building the future of rail
Own It - We focus on every customer, partner and journey
Travel Together - We're one team
Do Good - We make a positive impact

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!

Compensation: £90K Offers Bonus