Technical Programme Manager, Core Tech

Trainline; City Of London; Hybrid; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Private healthcare & dental insurance

Work from abroad policy

2-for-1 share purchase plans

EV scheme to reduce carbon emissions

Extra festive time off

Excellent family-friendly benefits

Career growth with learning budgets

28-day Work from Abroad policy

Job summary

Trainline is seeking a Technical Programme Manager to coordinate delivery across our Core Tech initiative, spanning Workplace IT, Cyber Security, Production Operations and Developer Experience.

You will act as the connective tissue, aligning multiple backlogs, managing risks, and driving milestones with clear accountability across teams. Hybrid work is supported in the UK.

Qualifications

• Experience delivering complex multi-team software programs.
• Ability to translate strategy into milestones and owners.
• Strong communication with engineers and leaders.
• Background in security, operations, or infrastructure is a plus.

Responsibilities

• Lead the cyber security and Core Tech cross-departmental programme, including the roadmap, milestones, cross-team dependencies, risks, and the reporting that gives leadership a clear and honest view of progress.
• Coordinate between Workplace IT, Cyber Security, Production Operations and Developer Experience to run cadences and artefacts and align backlogs into a single programme.
• Plan and coordinate complex, cross-functional technical programmes with clear milestones, owners, and timelines.
• Run the operating rhythm — stand-ups, planning sessions, reviews and retrospectives.
• Engage with engineering, security, operations and leadership to unblock work and inform decisions.
• Communicate status, risks and decisions to engineers and senior stakeholders and tailor the message to the audience.
• Maintain lightweight programme artefacts like roadmaps, RAID logs and dependency maps that teams find useful.

Skills

Technical programme management

Cross-functional collaboration

Agile methodologies

Stakeholder communication

Tools

Jira

Confluence

Job description

About us

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

Great journeys start with Trainline

Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be.

Introducing the Trainline Core Tech Team

Trainline is on a mission to make rail and coach travel simpler and more accessible for millions of people. Behind every seamless customer experience sits Core Tech - the teams that keep our engineers productive, our platforms secure, and our operations running at pace. We’re now looking for a Technical Programme Manager to coordinate delivery across our cross-departmental Core Tech programme, coordinating delivery across Workplace IT, Cyber Security, Production Operations, and Developer Experience.

In this role as the Technical Programme Manager, you will...

• Work as the primary program lead for cyber security and coordinate delivery of the Core Tech cross-departmental programme, including the roadmap, milestones, cross-team dependencies, risks, and the reporting that gives leadership a clear and honest view of progress


• Act as the connective tissue between Workplace IT, Cyber Security, Production Operations, and Developer Experience - running cadences and supporting artefacts, and working relationships that bring separate backlogs into a coordinated programme


• Plan and coordinate complex, cross-functional technical programmes, translating strategy into clear milestones, owners, and timelines


• Run the operating rhythm - stand-ups, planning sessions, reviews, and retrospectives - keeping agile teams focused and moving


• Get into the technical detail with teams to understand trade-offs, pressure-test plans, and support informed decisions. Build strong, trust-based relationships across engineering, security, operations, and leadership, using those connections to unblock work quickly and elevate early where needed


• Communicate clearly and consistently, surfacing status, risks, and decisions to both engineers and senior stakeholders and tailoring the message to the audience


• Contribute to continuous improvement in how Core Tech teams plan and deliver, maintaining lightweight programme artefacts - roadmaps, RAID logs, and dependency maps - that teams genuinely find useful

We'd love to hear from you if you have...

• Experience in technical programme or project management, contributing to the delivery of complex programmes in a software or technology organisation


• A good technical background that allows you to hold your own in engineering, infrastructure, or security conversations and reason about technical trade-offs


• Experienced with hands-on programme and project management across multiple teams and stakeholders simultaneously


• Strong communication skills, both verbally and in writing, with the ability to move fluidly between engineers and senior leaders


• Ability to build networks and drive meaningful working relationships to get things done, including in environments where you hold no formal authority


• A genuine comfort with agile ways of working, and the confidence to act with a bias toward action on incomplete information


• Ideally, experience across one or more of Workplace IT, Cyber Security, Production Operations, or Developer Experience and platform engineering


• It would be helpful if you have a background in a fast-scaling consumer or e-commerce technology business, familiarity with tools such as Jira and Confluence, or relevant certifications such as PMP, Scrum, or SAFe - though hands-on delivery always matters more than credentials

More information:

• private healthcare & dental insurance


• a generous work from abroad policy


• 2-for-1 share purchase plans


• an EV Scheme to further reduce carbon emissions


• extra festive time off


• excellent family-friendly benefits


• We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days


• We also have a 28-day Work from Abroad policy

We are operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period.

• Think Big - We’re building the future of rail


• Own It - We focus on every customer, partner and journey


• Travel Together - We’re one team


• Do Good - We make a positive impact

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That’s why we’re committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Interested in finding out more about what it’s like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!