Technical Program Manager, Data Center Operations

慨正橡扯; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Google in London seeks a Technical Program Manager to lead complex, multi-disciplinary projects from inception to delivery, coordinating with stakeholders and cross-functional partners. You will plan requirements, identify risks, and communicate tradeoffs to executives and engineers while ensuring scalable, reliable data center operations.

The role emphasizes coordinating telemetry, BMS/EPMS/SCADA dashboards, and training operators through clear documentation and onboarding programs.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5+ years of experience in program or project management, leading multi-disciplinary projects.
• Experience with BMS controls and SCADA systems.
• Experience in facilities operations for data center operations, or other critical facilities.

Responsibilities

• Establish continuous feedback loops with the Data Center Operations team. Act as a trusted advisor, gathering feature requests and identifying operational pain points. Manage user communications and advocate for operators' needs back to engineering.
• Utilize BMS, EPMS, and SCADA dashboards to monitor equipment performance. Identify system anomalies, operational risks, or configuration gaps. Feed operational findings back to teams to kickstart their tool utilization.
• Design and deliver technical training sessions on tools and telemetry. Create clear, user-friendly documentation, quick-start guides, and communication plans. Facilitate onboarding for new operators.
• Identify and engage with new internal teams (e.g., Sustainability, Capacity Planning, etc.) to explore how they can leverage our telemetry datasets and tools. Understand their business requirements and map them to existing data streams or tooling capabilities.

Skills

Executive‑level communication

Documentation skills

Root cause analysis

Troubleshooting

Education

Bachelor's degree or equivalent

Tools

BMS controls

SCADA systems

Job description

Google in London seeks a Technical Program Manager to lead complex, multi-disciplinary projects from inception to delivery, coordinating with stakeholders and cross-functional partners. You will plan requirements, identify risks, and communicate tradeoffs to executives and engineers while ensuring scalable, reliable data center operations.

The role emphasizes coordinating telemetry, BMS/EPMS/SCADA dashboards, and training operators through clear documentation and onboarding programs.