Data Center Technical Program Manager — BMS/SCADA

Google

Greater London

On-site

GBP 90,000 - 120,000

Full time

14 days+

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Job summary

Google is seeking a Technical Program Manager to lead complex, multi-disciplinary projects for its data center operations. You will plan requirements, identify risks, and communicate with cross-functional partners across the company.

You will work with stakeholders to ensure successful delivery of telemetry-enabled initiatives and provide clear technical guidance. You will monitor BMS/EPMS/SCADA dashboards, coordinate with Sustainability and Capacity Planning teams, and develop user-friendly

Qualifications

Bachelor's degree or equivalent practical experience.
5 years of experience in program or project management, leading multi-disciplinary projects.
Experience with BMS controls and SCADA systems.
Experience in facilities operations for data center operations, or other critical facilities (airport, hospital, defense).
Experience in a Technical Account Management (TAM) or Customer Success role within critical environments.
Experience with executive-level communication.
Strong documentation skills and experience building quick-start/how-to guides.
Ability to troubleshoot and perform root cause analysis or corrective action for BMS and EPMS related issues.

Responsibilities

Establish continuous feedback loops with the Data Center Operations team. Act as a trusted advisor, gathering feature requests and identifying operational pain points. Manage user communications and advocate for operators' needs back to engineering.
Utilize BMS, EPMS, and SCADA dashboards to monitor equipment performance. Identify system anomalies, operational risks, or configuration gaps. Feed operational findings back to teams to kickstart their tool utilization.
Design and deliver technical training sessions on tools and telemetry. Create clear, user-friendly documentation, quick-start guides, and communication plans. Facilitate onboarding for new operators.
Identify and engage with new internal teams (e.g., Sustainability, Capacity Planning, etc.) to explore how they can leverage our telemetry datasets and tools. Understand their business requirements and map them to existing data streams or tooling capabilities.