Technical Program Associate

GiveDirectly; Remote; GBP 33,000 - 66,000; Full time

Job summary

A notable non-profit organization seeks a Technical Program Associate to manage technology implementation in cash delivery operations. The role involves overseeing program launches, collaborating with various teams, and ensuring compliance with data standards. Ideal candidates have 3+ years of experience, strong data analysis skills, and the ability to work collaboratively in diverse environments. This fully remote role encourages applications from individuals with backgrounds in low-income communities.

Benefits

Robust health benefits plan

Flexible paid time off

Allowances for desk set-up and learning

Qualifications

• 3+ years of professional experience, relevant backgrounds welcome.
• Strong data skills for operational decision-making.
• High attention to detail with problem-solving abilities.
• Fluency in English required.

Responsibilities

• Manage end-to-end technical delivery for program launches.
• Collaborate with various teams to align systems and objectives.
• Debug and resolve issues across technology layers.
• Lead training and onboarding for operations staff.

Skills

Emotional intelligence

Problem solving

Project management

Data analysis

Collaboration

Tools

Microsoft Excel

Google Sheets

Python

Job description

About GiveDirectly

GiveDirectly (GD) reshapes international giving by providing cash grants directly to the world’s poorest. GD has raised over $1B since 2011, delivered cash to more than 1.5 million people in 15 countries, and has been celebrated as one of the most innovative non‑profit companies by Fast Company, New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

Location

This role is fully remote but must overlap with an East Africa timezone by at least 3 hours. We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time.

About this role

We believe technology will play a critical role in enabling the next generation of cash delivery operations. The Technical Program Associate will own technology aspects of new program launches, manage implementations across stakeholders, and analyze data to improve program delivery.

Reports to: Senior Technical Program Manager
Level: Associate
Travel Requirement: Must be able to travel ~2‑3 times per year to one of our countries of operation for field visits and team retreats.

What you’ll do

• Manage end‑to‑end technical delivery for program launches, including scoping, requirements gathering, system configuration, implementation, QA, testing, troubleshooting, and closeout.
• Collaborate with Operations, Product, Research, Engineering, and Data teams to ensure systems align with program objectives and work seamlessly in field conditions.
• Debug and resolve issues across multiple layers of our technology stack, including our recipient database and offline survey app.
• Scope and manage cross‑cutting systems improvements to improve efficiency, scale, and/or recipient experience, with mentorship.
• Ensure all systems comply with GD’s standards for data protection, privacy, and financial controls.
• Manage technical training and onboarding for operations staff and collaborators.
• Lead retrospectives on program launches and technical incidents to contribute to continued system improvements.

What you’ll bring

• Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow‑through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in low‑income and historically marginalized communities that we serve.
• 3+ years of professional experience; we welcome a wide range of relevant backgrounds (e.g. project management, product management, data analytics, international development, management consulting).
• Strong data skills: able to leverage tools to extract, clean, manipulate, and analyze data to make operational decisions.
• Strong project management experience: experience managing timelines, stakeholders, and complex deliverables.
• Deep comfort with Microsoft Excel/Google Sheets.
• Intermediate experience using a programming or scripting language (most commonly Python) to automate workflows, validate data, or implement business logic. Note: This is not an engineering or data science job.
• Significant interest in technology, systems design, and building.
• High attention to detail and strong instincts for analysis and validating data creatively and rigorously.
• Structured approach to problem‑solving and a drive to uncover and fix root causes rather than surface‑level issues.
• Ability to collaborate inclusively with stakeholders across varied social, national, and cultural backgrounds, including communicating technical concepts to both technical and non‑technical stakeholders.
• Fluency in English.
• Preferred, not required: Experience working with relational databases (e.g. SQL).

Compensation

At GiveDirectly, we strive to pay our employees generically and equitably. We use an accredited third‑party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no‑negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here.

• The United States base salary for this role is $88,000.
• The Kenya base salary for this role is $45,000.

This role is fully remote, so if you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.

Why work at GiveDirectly?

At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:

• A supportive team that works hard and cares hard.
• A robust health benefits plan (exact details will vary by country).
• Flexible paid time off that staff is encouraged to take.
• Allowances for desk set‑up and learning and development.

Working at GiveDirectly

GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

Flagging for US applicants: We invite you to Know Your Rights as an applicant.

Commitment to Safeguarding

As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre‑hire screens, including in‑depth reference checks, criminal background checks, and sanctions screens.

These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.

GD is committed to observing all local, national, and international laws that protect people and basic human rights of all. GD is committed to a policy of zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.

Reasonable Accommodations

We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at [e-mail] with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.

Want to put your best foot forward on your GiveDirectly application?

Take a look at our Candidate Application Prep Guide!