Technical Product Owner (Home Service and Supply Chain)

Sky; Livingston; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Free SkyTV or NOW package

Pension up to 9% employer contribution

Private healthcare with mental health

Aviva Digital GP and dental insurance

Discounts on Sky products (Sky Mobile,

Sharesave and Tech schemes

Sky VIP rewards

Job summary

Sky UKI CTO Platforms in Livingston is looking for a technical analyst/product owner to shape backlog items, break down complex features, and lead technical discussions with software teams in an agile setting.

You'll work across Sky's Home Service and Supply Chain platforms, helping to deliver products like Sky Glass, Sky Stream and Sky Protect while driving improvements in performance, reliability and security.

Qualifications

• Proven experience in a Product Owner, Business Analyst or similar role in an Agile environment.
• Ability to break down complex features into development-ready user stories with acceptance criteria.
• Strong communication to explain complex issues to technical and non-technical stakeholders.
• Experience supporting agile ceremonies and improving ways of working.

Responsibilities

• Breakdown complex problems through feature analysis.
• Lead on technical analysis; break down features into backlog items.
• Write clear technical features and stories with acceptance criteria.
• Maintain a prioritised data-driven backlog through refinements and planning.
• Read and interpret system specs and architecture diagrams to guide decisions.
• Build understanding of how systems work, including testing and release processes.
• Contribute to agile ceremonies and promote good practice within the team.
• Identify opportunities to improve existing systems, performance, reliability or security.
• Leverage Jira, Confluence, Miro, and SQL in day-to-day work.

Skills

Product Owner / BA experience

Leading technical discussions

Backlog management

Stakeholder communication

Agile ceremonies experience

Tools

Jira

Confluence

Miro

Figma

Postman

SQL

Job description

This role sits within UKI CTO Platforms , partnering with teams across the organisation to modernise and evolve the technology platforms that power Sky’s Home Service and Supply Chain operations. Working at the heart of Sky’sfulfilmentecosystem, you’ll help shapecorecapabilities that enable the end-to-end delivery of products and services,bringingproducts likeSky GlassandSky Stream, Sky Mobile, Sky Broadband and Sky Protect into millions ofcustomerhomes across the UK and Ireland.

Whatyou’lldo

• Breakdown complex problems through feature analysis.
• Lead on technical analysis; breaking down complex features into development ready user stories.
• Write clear and detailed technical features and stories with testable acceptance criteria and measurable benefits.
• Maintaina prioritised data driven backlog of features and stories through refinements,planningand retrospectives.
• Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions.
• Build a strong understanding of how our systems work, how software is developed,testedand released.
• Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and theSky’s Scaled Agile Framework
• Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively.
• Have a strongpreviousexperience in a similar Technical Analyst or Product Owner role.

Whatyou’llbring

** **

• Proven experience in a Product Owner, Business Analyst or similar role, working closely with software engineering teams in an agile environment.
• Strong skills in leading and facilitating technical discussions, shaping solutions and breaking down complex problems into clearly articulated backlog items with well-defined acceptance criteria.
• Strong communication skills, with the ability to explain complex issues to both technical and non-technical stakeholders and ask the right questions at the right time.
• Experience supporting and leading agile ceremonies, helping teams adopt effective agile practices and ways of working.
• A proactive approach to identifying opportunities for improvement across the products, platforms and processes you support.
• You will be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work.

Benefits andperks

There’sone thing peoplecan’tstop talking about when it comes tolifeatSky: theperks.Here’sa taster:

• Free SkyTVor NOWpackage,including Sky Sports and Sky Cinema
• Pension package with up to 9% employer contribution
• Private healthcare with mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products, includingSky Mobile,Sky Broadband, Sky Glass and Sky Protect
• Sharesave and Tech schemes
• A range of Sky VIP rewards and experiences

Howyou’llwork

At Sky, we want to be a community that thrives by being together. Flexible workingremainsa key part of that. We want our people to have the best of both worlds – time working at home, as well as time in the office.

The hybrid working expectations for this role are 2 days in the office per week.

Your office base

Our Livingston office at Kirkton Campus is home to our first and biggest Contact Centre. It’s also home to our Sky Up Academy, placing young people at centre stage as media creators. With an on-site restaurant, gym and beauty salon, you can make your routine work for you.

The nearest train station is Livingston North. A Sky shuttle bus runs between the station and campus every 20 minutes throughout the day. Sky Watermark, our central site for Livingston, is also just a short shuttle bus away.

Who we are

We’reSky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us meansyou’llbe bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers,colleaguesandsociety.

We’rean equal opportunity employer and value diversity at our company.We’rea Disability Confident Accredited Employer, and welcome and encourage applications from all candidates.We will look to ensure a fair and consistent experience for all andwill make reasonable adjustments to support you whereappropriate. Please flag any adjustments you need as early as you can.

*Just so you know: if your application is successful,we’llask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, wemight have to withdraw the offer.*

To be eligible for this role youare required tohave theappropriate rightto work in the UK. Please be aware Sky does not offer sponsorship for this position.

To find out more about working with us, search #LifeAtSky on social media.