Technical Operator (Shifts)

Severn Trent Water; Worcester; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Annual bonus

Family-friendly policies

Pension scheme

Sharesave

Training & Academy

EV scheme

Volunteering days

Job summary

Severn Trent Water is seeking a Technical Operator for the Strensham site in Worcestershire to manage raw water sources through plant processes, onsite sampling and lab testing, delivering high-quality drinking water in a cost‑efficient and safe manner.

You will participate in a rotating 24/7/365 shift pattern with annualized hours, and receive shift allowances; standby rota may be required, working with a maintenance and process team using SCADA/PRISM systems.

Qualifications

• Water treatment knowledge/experience.
• Experience operating distribution systems.
• Shift work experience.
• Commitment to Health and Safety.
• Process experience if not in Water Treatment.
• Experience of writing and following systems of work.
• HMI/SCADA systems and ability to interpret data.

Responsibilities

• Own site performance, including power efficiency, water quality, chemical optimisation, and asset availability.
• Monitor complex treatment processes using a purpose-built SCADA system.
• Optimise treatment processes to match customer demands, water quality changes and communicate and escal.
• Ensure chemical stocks are proactively managed to ensure adequate supplies are stored onsite to meet production needs.
• Proactively review water quality trends and asset performance and take action to prevent failure.
• Complete on-site testing to provide assurance of the treatment process.

Skills

Water treatment knowledge/experience

SCADA/operations

Shift work experience

Health and safety

Process experience

Systems of work

HMI/SCADA data interpretation

Organisation

Communication skills

Education

Level 2 Water Process Operator Apprenticeship

Technical skills bootcamp

Tools

SCADA

Job description

Select how often (in days) to receive an alert:

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

EVERYTHING YOU NEED TO KNOW

Forming part of a dynamic shift team we have an exciting opportunity to join Severn Trent's Water Treatment Works, situated at Strensham in Worcestershire as our new Technical Operator (Shifts).

Your duties will include management of raw water sources, through plant processes, onsite sampling, and lab testing. Your role will be to produce drinking water to high-quality standards for our customers in the most cost efficient and safe manner.

You will participate in a rotating shift pattern working a 24/7/365 shift rota. The shift rota is based off an annualized hours working arrangement and gives great work/life balance, and you will be rewarded with ample rest days and shift allowances in addition to your base salary. Participation in a standby rota will also be required.

In this role you will work alongside a dedicated maintenance team, process team and local management team using control platforms such as SCADA and PRISM to operate the works.

As well as working within a team environment there will be a requirement to also work on an individual basis (lone working) with the ability to dynamically problem solve.

Some of your key accountabilities will include:

• Own site performance, including but not exclusively limited to; Power efficiency, water quality, chemical optimisation, and asset availability.
• Monitor complex treatment processes using a purpose-built SCADA system.
• Optimise treatment processes to match customer demands, water quality changes and communicate and escal
• Ensure chemical stocks are proactively managed to ensure adequate supplies are stored onsite to meet production needs.
• Proactively review water quality trends and asset performance and take action to prevent failure.
• Complete on-site testing to provide assurance of the treatment process.

This role comes with a base salary of £35,074.99 with an additional £13,000 per year in shift allowances.

WHAT WE’RE LOOKING FOR

Having experience in Working in a mechanical / electrical environment would be advantageous and working with chemical processes would be beneficial.

We are looking for positive, hardworking individuals that want to get stuck in and don’t shy away from a challenge. Character is equally important as having the right skill set, so if you have a strong work ethic, curious mindset and are willing to learn then this could be the career for you.

A full valid UK driving licence is needed for the role as Strensham is a large treatment works meaning you will be required to work across various locations on site as part of your daily duties.

Depending on experience, the successful candidate will be required to complete and achieve either; a technical skills bootcamp or Level 2 Water Process Operator Apprenticeship, which are delivered internally by our Academy.

To be successful in the role, it is expected that you will have…

• Water Treatment Process Knowledge/Experience.
• Experience of operating distribution systems if role requires.
• Shift work experience.
• Commitment to Health and Safety.
• Process experience if not specifically in Water Treatment.
• Experience of writing and following systems of work.
• HMI / SCADA systems and ability to interpret data.

You will also be expected to have excellent organisation skills and be efficient and capable of completing several tasks at once whilst working well under pressure.

You’ll need a positive attitude and to always be searching for ways to improve the way that you and your teamwork. You should also have excellent communication skills, both verbal and written.

CAREER DEVELOPMENT

This role has a clear, structured development path from Foundation to Skilled and Expert. Salary starts at £35,074.99, rising to £38,767.08 with qualifications and experience, supported through formal training and assessment.

Successful applicants will be supported through technical training, on ‑ the ‑ job development, and assessment to achieve the required competency and progress within the role.

HOW WE’LL REWARD AND CARE FOR YOU

It’s not just a job; it’s a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you’ll contribute to the environment and community too. Here are some of our favourites:

• Annual bonus scheme (of up to £1,500, which is subject to eligibility)
• Family‑friendly policies (including a year off fully paid maternity and adoption leave)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Two paid volunteering days per year