Technical Operations Training & Support

Thermo Fisher Scientific Inc.; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

Thermo Fisher Scientific Inc. is seeking a Technical Training and Support Engineer for a comprehensive training program in Germany, aimed at developing solutions for sterile injectable products. The ideal candidate will possess strong analytical skills, hands-on experience, and hold a degree in Engineering or related fields. This role involves developing training solutions, supporting new plant startups, and mentoring solve technical challenges. Career growth opportunities exist through collaboration with global teams.

Qualifications

• 5+ years experience in sterile injectables or related environments.
• Experience as a trainer in a technical setting required.
• Fluency in English is mandatory.

Responsibilities

• Develop and implement training solutions for technical knowledge gaps.
• Support the startup of new plants and processes.
• Mentor and supervise solutions for field problems.

Skills

Analytical skills

Hands-on mentality

Problem-solving

Continuous learning

Education

Bachelor’s Degree in Engineering or Pharmaceutical Technology/Chemistry

Tools

Microsoft Office Suite

CRM software

Job description

Join Thermo Fisher Scientific as a Technical Training and Support Engineer and engage in a comprehensive training program lasting 10-11 months in Germany. This role focuses on developing training solutions for sterile injectable products, requiring relocation and collaboration across global teams. Ideal candidates have strong analytical skills, hands-on experience, and a degree in Engineering or related fields.

Qualifications

• 5+ years of professional experience in sterile injectables or related environments.
• Experience as a trainer in a technical setting is required.
• Fluency in English is mandatory.

Responsibilities

• Develop and implement training solutions to address technical knowledge gaps.
• Support the startup of new plants and new processes.
• Mentor and supervise solutions for field problems.

Skills

Analytical skills

Hands-on mentality

Problem-solving

Continuous learning

Education

Bachelor’s Degree in Engineering or Pharmaceutical Technology/Chemistry

Tools

Microsoft Office Suite

CRM software

Work Schedule

Flex Shifts 40 hrs/wk

Work Schedule

Flex Shifts 40 hrs/wk

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Position Summary:

Join Thermo Fisher Scientific Inc. as a Technical training and support engineer and have the unique opportunity to build, grow, and share your expertise in the manufacturing of sterile injectable products. As a member of the Technical Trainer Team, you will collaborate with machinery suppliers and colleagues across our global Drug Product network. This role supports the sterile drug product network globally and reports into the Technical Operations Lead, Drug Product Division.

In this role, you will undergo an immersive technical training program lasting approximately 10-11 months. This training will be in Germany (Munich and Stuttgart) at the suppliers' facility. This program will provide outstanding exposure to our core processes, technologies, and equipment, allowing you to develop in-depth technical knowledge on sterile product manufacturing. You will work alongside colleagues at our Thermo Fisher sites and SME at our suppliers' facilities, gaining invaluable on-the-job professional development. Additionally, you will have access to formal learning sessions, mentoring from Subject Matter Experts, and introduction to Practical Process Improvement (PPI) methodology. You will also have the opportunity to collaborate with our global network of Technical Training leaders across our Pharma Services organization.

Key Responsibilities:

Develop and implement effective training solutions to build our global knowledge base by addressing identified technical knowledge gaps.
Support the start-up of new plants and implementation of new processes by maintaining contact with suppliers and customers.
Offer mentorship and supervision in addressing field problems, implementing corrective measures, and exchanging valuable insights to prevent future occurrences.
Act as an advisor regarding technological investments and development in the network.
Collaborate with Global Operational and Engineering teams to establish and exchange widely accepted methods, promoting a productive network for addressing equipment/process challenges.
Continuously upgrade your own and collective knowledge through attendance at key symposia, professional organizations, and discussion groups in the industry.

Requirements:

Availability to relocation/short assignment (10 months) to both suppliers' and Thermo Fisher facilities globally.
Intensity, commitment to solving technical challenges in a dynamic environment.
Analytical and hands-on mentality combined with a passion for high-end technology and processes.
Proficient in English (verbal and written).
Passionate about continuous learning and skilled at understanding how others learn, committed to elevating collective knowledge through on-the-job coaching, classroom, and virtual training.
Strong social skills.
Ability to create out-of-the-box solutions .
Strong proficiency in Microsoft Office suite (Word, Excel), CRM software, and internet tools.

Must have:

• Bachelor’s Degree in Engineering (electrical/mechanical/automation/mechatronic) or Pharmaceutical Technology/Chemistry required. Equivalent job related experience might be assessed.
• 5+ years professional experience in areas such as equipment maintenance/process & equipment engineering within sterile injectables manufacturing sites or automotive, food or other automation environments required.
• Experience with PFS and/or vials highly preferred
• Experience in acting as a Trainer in a technical environment and/or presenting at industry symposia required
• Fluency in English required.

Locations:

• Sterile DPD Sites (EU / US)
• Germany: Munich Area, Stuttgart Area

After completing the training in Germany (10-11 months), the role will be based at Swindon with the requirement of travelling (10-20%) to both supplier and Thermo Fisher facilities

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