Technical Operations Manager

ASM Global Europe; Sheffield; On-site; GBP 35,000 - 55,000; Full time

Job summary

An exciting opportunity awaits at a leading venue management company, where you will take charge as a Technical Manager at the iconic Sheffield City Hall. This role is pivotal in ensuring operational excellence and delivering exceptional service for diverse events. You will lead a dedicated team, manage technical operations, and maintain high standards of safety and quality. Join a dynamic environment that values innovation and inclusivity, where your contributions will shape unforgettable experiences for guests. If you're passionate about the events industry and eager to make a significant impact, this is the role for you.

Benefits

Discounted Tickets

25 Days Annual Leave

Life Assurance

Pension Contribution

Healthshield Support

Employee Assistance Programme

Eye Care Vouchers

Cycle to Work Scheme

Employee Referral Scheme

Qualifications

• Experience in managing large scale events in multi-use venues.
• Strong knowledge of sound, lighting, and AV systems.

Responsibilities

• Lead the Technical Operational Team to ensure outstanding service.
• Project manage event changeovers for venue readiness.
• Advise on maintenance and liaise with external contractors.

Skills

Operations Management

Event Management

Sound and Lighting Knowledge

Interpersonal Skills

Health and Safety Knowledge

Tools

ETC EOS Family Console

Job description

About LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centres and theatres.

Our organisation is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Venue

Sheffield City Hall is a stunning neo classical building, it features notable Art Deco elements, particularly within its Grand Ballroom. It has been a cultural landmark since its opening in 1932. Boasting three performance spaces, including the magnificent 2,271-seat Oval Hall, this historic venue hosts diverse events—from live music and comedy to conferences and community gatherings. Sheffield City Hall is at the heart of the city's vibrant entertainment scene with a rich history of performances by artists like The Beatles, David Bowie, and contemporary stars. Recognised as one of the busiest venues in the UK with three independent event spaces this is a great opportunity to make your mark in history.

About the Role

As our Technical Manager, you will be the driving force of our operational delivery and preparation of the venue. You will be the point of contact for all technical advancing, working alongside the event coordinators to ensure all clients’ needs are met and discussed in advance of their arrival.

It will be your mission to ensure we set an outstanding quality and safety culture, continually driving the team, venue, and your development to ensure we are seen as an outstanding provider.

A big part of your role will be to lead the health, safety and sustainability management for the technical / operations department, liaising directly with facilities services to ensure the venue is maintained and operational to expected requirements.

We are looking for a commercially driven manager, acutely aware of the need to drive revenue and manage costs while offering best in class service you will constantly review operations to ensure we are efficient and effective in everything we do, working closely with other departments to constantly improve the venues overall performance and ensuring our clients feel appreciated and are receiving great value.

What we can offer

Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites.

You will work hard at ASM, but you will be rewarded with lots of time to relax and rest with 25 days annual leave

We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our Life Assurance policy.

A healthy contribution of % Pension so that your golden years are spent ticking off the items on your bucket list.

Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield; ASM will support with these unexpected costs. For you and any children.

We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace.

We are visionaries: both physically and metaphorically! When you join ASM you will be entitled to eye care vouchers and a contribution towards any glasses you require.

Pedal your way to a greener, healthier commute—join our Cycle to Work scheme and turn every ride into a win for you and the planet

Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team

Key Responsibilities:

• Manage and mentor the Sheffield City Hall Technical Operational Team to ensure an outstanding level of service is delivered to all stakeholders. This includes cost effective rotas, performance monitoring and personal development.

• Work with the Sheffield City Hall Head of Operations to provide advice and support, where necessary, with liaison with the Maintenance Hub Manager, Onsite Maintenance Technician and external maintenance contractors, to ensure all routine and statutory maintenance is carried out in the most effective and efficient means necessary.

• Project manage event changeovers to ensure all event spaces are ready and that the venue is prepared for prospective clients to view at all times.
• To work with other relevant venue and corporate teams on sustainable practices to aspire and to adhere to the LIVE Green sustainability charter
• As a visible and inspiring leader, you will be part of the Duty Manager and Executive on Duty rota championing and supporting our teams to be the best in class.

We are looking for someone with:

• Operations & Event management experience of working a large scale, multi-use entertainment or events venue – Essential
• Strong working knowledge of the events industry – essential
• Strong working knowledge of advancing and project managing events - essential
• Working knowledge of sound and lighting and AV systems, with a high level of operating knowledge in at least two of these areas. Experience of ETC, EOS family console – Advantageous

• Understanding of health and safety, risk assessment and method statements issues for events staff including LOLER and PUWER

• Knowledge and experience of a wide range of maintenance and facilities-based skills and trades
• Strong interpersonal skills and the ability to build strong working relationships with a diverse range of colleagues, stakeholders and partners.
• Ability to thrive in a fast-paced environment and manage multiple workstreams

Recruitment Process Outlined:

• 1^st Stage - Intro Call with Talent Team
• 2^nd Stage - Interview with SCH Venue Manager

Inclusive Workplace

At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.

If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.