Technical Operations Manager

Gravitas Recruitment Group (Global) Ltd; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading recruitment group is seeking a Technical Operations Manager to oversee IT infrastructure and a team of engineers focusing on growth in London and a new European office. Candidates should have substantial experience in Technical Operations and leadership in the financial services industry.

Qualifications

• 7-9 years of experience in Technical Operations.
• Proven expertise in leading high-performing teams.
• Background in financial services or regulated industries.

Responsibilities

• Manage a team of 5 engineers and support growth across the UK.
• Maintain infrastructure across locations and improve operational processes.
• Oversee employee onboarding and offboarding procedures.

Skills

Technical Operations

Leadership

Trouble Shooting

Infrastructure Management

Tools

Okta

Job description

Gravitas Recruitment Group (Global) Ltd provided pay range

This range is provided by Gravitas Recruitment Group (Global) Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Gravitas Recruitment Group (Global) Ltd

Client Solutions Consultant - 95.5% success rate - Specialising in IT Change and Transformation positions

Technical Operations Manager | Tech Ops | Infrastructure | Trouble Shooting | Leadership | New Office Set Up

Gravitas is currently supporting a financial services organisation in their search for an Technical Operations Manager.

Reporting to the CTO, the successful candidate will be responsible for 5 engineers with a focus on supporting growth across the UK team as well as a new European office. You will maintain office based infrastructure across 2 locations, support the onboarding and offboarding process and be responsible for running and improving the operational improvement process. Taking on an understanding of the reliability and security of the estate by continuously assessing and completing weekly reviews.

Role - Technical Operations Manager

Salary - Up to £90,000

Location - London Office - 3 days a week onsite with occasional travel to Europe office.

Role type - Permanent

• 7-9 years of experience in Technical Operations.
• Proven expertise in guiding, mentoring, and developing high-performing teams.
• Background within financial services, regulated industries, or rapidly expanding startups.
• Strong experience in managing essential IT infrastructure within office environments - such as: Wi-Fi connectivity, video conferencing platforms (e.g., Zoom, Google Meet), and troubleshooting hardware issues.
• Expertise in Okta / supporting the TechOps ecosystem for MacBook users.
• Extensive experience in employee onboarding and offboarding procedures, including the configuration of devices (MacBooks/Windows laptops) and managing access permissions.
• Adept at addressing immediate operational challenges (such as setting up new offices) while ensuring minimal disruption to daily operations.
• Experience opening international offices - multi office set ups.
• Experience supporting/managing international teams.

If this role is of interest, please apply with a copy of your up-to-date CV for review.

Shortlisting will close on Thursday 5th June (subject to close earlier if required).

Unfortunately, sponsorship can’t be provided for this position.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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