Technical Officer (Waste, Environment & Cemetery Services)

Melton Borough Council; Melton Mowbray; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

Melton Borough Council is seeking a proactive Technical Officer to join the Waste, Environment and Cemetery Services team. The role is based at the Environmental Maintenance Depot at Snow Hill or Parkside Council Offices, with occasional home-working possible.

You will combine technical, administrative and operational duties to support delivery of high-quality services across waste management, environmental maintenance and cemetery services.

Qualifications

• Experience in an office or administrative environment.
• Excellent customer service and communication skills, written and verbal.
• Good working knowledge of Microsoft Excel and the wider Office suite.
• Ability to manage data, records and information accurately.
• Capable of producing reports, presentations and briefing information.
• Able to prioritise competing demands and work under pressure.
• Professional, tactful and diplomatic when dealing with customers.

Responsibilities

• Manage cemetery administration and support environmental maintenance operations.
• Monitor budgets, maintain asset records and process financial transactions.
• Support projects and respond to customer enquiries.
• Work with colleagues, contractors, funeral directors and residents to deliver services.
• Produce reports and briefing information as required.

Skills

Office administration

Customer service

Communication skills

Budget monitoring

Record keeping

Report writing

Tools

Microsoft Excel

Microsoft Office

Job description

Make a difference in services that matter

We have an exciting opportunity for an enthusiastic, organised and motivated individual to join Melton Borough Council as a Technical Officer within our Waste, Environment and Cemetery Services team.

The working days for this role will be Wednesday, Thursday, and Friday. Due to the operational nature of the position, the role will be primarily based at the Environmental Maintenance Depot at Snow Hill or the Parkside Council Offices. However, there may be occasional opportunities for remote working from home, subject to business needs and operational requirements.

Reporting directly to the Senior Waste, Environment & Cemetery Services Officer, this varied role sits within our dedicated Waste, Environment & Cemetery Services team and plays a key part in supporting the delivery of services that have a direct impact on our communities every day. This key role provides technical, administrative and operational support across waste management, environmental maintenance operations and cemetery services, helping to ensure effective, compliant and customer-focused service delivery.

No two days will be the same. You will be involved in everything from managing cemetery administration and supporting environmental maintenance operations, to monitoring budgets, maintaining asset records, processing financial transactions, supporting projects and responding to customer enquiries. You'll work closely with colleagues, contractors, funeral directors, elected members, residents and other stakeholders to help deliver high-quality services across the borough.

About you

We are looking for someone who is proactive, adaptable and committed to delivering excellent customer service.

You will be a confident team player who is equally comfortable working independently, managing your own workload and meeting deadlines. You will have strong organisational skills, excellent attention to detail and the ability to communicate effectively with a wide range of people.

The successful candidate will:

• Have experience working in an office or administrative environment.

• Possess excellent customer service, interpersonal and communication skills, both written and verbal.

• Have a good working knowledge of Microsoft Excel and the wider Microsoft Office suite.

• Be confident managing data, records and information accurately.

• Be capable of producing reports, presentations and briefing information.

• Be able to prioritise competing demands and work effectively under pressure.

• Demonstrate professionalism, tact and diplomacy when dealing with customers and stakeholders.

• Have a positive and flexible approach to work and embrace change where required.

• Ideally have some awareness of local government services, governance processes, budgets or financial monitoring.

• Hold a full UK driving licence and have access to a vehicle for work-related travel.

This is an excellent opportunity for someone looking to develop a career within local government. Full training and support will be provided, and there will be opportunities to gain valuable experience across a broad range of environmental and community-focused services.

Additional information

If you would like an informal chat, please do not hesitate to get in touch with:

Jodie Brown - Cemetery Officer

Email: [e-mail]

Amanda Hume - Waste and Environment Lead

Email: [e-mail]

Closing date: Noon, Monday 12 October 2026.*

Interview Date: 20 October 2026.

*We reserve the right to close this vacancy early when we receive sufficient and suitable applications. Therefore, please ensure that you submit your application as soon as possible so that you can be considered for this role.

Melton Borough Council is committed to offering a guaranteed interview scheme for applicants that meet the essential criteria for a job profile and who:

• Declare themselves to have a disability covered by the definition outlined within the Equality Act 2010
• Are considered to be a care leaver
• Are a veteran or reservist

To find out more and to see if you may qualify, please read our guaranteed interview scheme document.

You can find out more about this role by visiting Vacancies – Melton Borough Council